Aniyah Harris

As a team member at Chick-fil-A, I deliver exceptional customer service by taking orders, preparing food, and ensuring a positive dining experience. My responsibilities include maintaining a clean and organized workspace, handling transactions, and addressing customer inquiries to support the efficient operation of the restaurant and uphold high standards of quality and hospitality.

• Answered customer inquiries and provided accurate information regarding products and services.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Created a dynamic learning environment that fostered skill development, self-expression, and creativity for students.

• Developed and implemented dance classes for students of all ages, levels and abilities.
• Communicated regularly with parents regarding student progress and any issues that arise during class time.

As a member of the youth court, I adjudicated cases involving juvenile offenders, primarily addressing minor infractions. Upon my promotion to chairman, I assumed responsibility for determining appropriate sanctions, which included implementing early curfews, mandating anger management courses, enrolling in driver's education, overseeing community service, and facilitating verbal apologies. My role involved steering individuals towards accountability and rehabilitation, fostering their development into responsible and productive members of society.

• Provided guidance, direction, and coaching to staff members.
• Assisted in developing corporate policies, procedures, standards, and guidelines.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.