Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aniyah Johnson

Jacksonville,FL

Summary

Dynamic professional with proven customer service excellence and cash handling expertise, honed across roles at Zaxbys and other leading companies. Adept at enhancing customer satisfaction and streamlining operations, I bring a strong work ethic, reliability, and a track record of maintaining high accuracy levels in transactions. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Cashier

Zaxbys
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Host/Restaurant Server

Cajun Crab
04.2024 - 09.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Host/Server

Juicy Crab
11.2023 - 04.2024
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Front End Associate

Walmart
02.2023 - 10.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Drive-Thru Cashier

Burger King
06.2022 - 11.2022
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Assisted customers with menu items and accurate order fulfillment.

Education

Associate of Arts - Education

Florida State College At Jacksonville
Jacksonville, FL
08.2028

High School Diploma -

William M Raines
Jacksonville, FL
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • Professionalism and Courtesy
  • Cash handling expertise
  • Refunds and exchanges
  • POS Systems

Timeline

Cashier

Zaxbys
09.2024 - Current

Host/Restaurant Server

Cajun Crab
04.2024 - 09.2024

Host/Server

Juicy Crab
11.2023 - 04.2024

Front End Associate

Walmart
02.2023 - 10.2023

Drive-Thru Cashier

Burger King
06.2022 - 11.2022

Associate of Arts - Education

Florida State College At Jacksonville

High School Diploma -

William M Raines
Aniyah Johnson