Aniyah Littlejohn
Huntsville
Summary
Dynamic and results-oriented professional with a proven track record at Starbucks, adept in staff training and exceptional organization. Excelled in adapting to unforeseen challenges, enhancing customer experiences, and maintaining high safety standards. Recognized for outstanding calendar management and preventive maintenance skills, contributing to operational excellence and team success.
Overview
4
4
years of professional experience
Work History
House Manager
8th Street Community
08.2024 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for residents at all times.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
Barista Trainer/ Barista
Starbucks
08.2021 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Party Host
Main Event
07.2023 - 08.2024
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Team Member
Chick-fil-A
06.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Huntsville High
2304 Billie Watkins St SW, Huntsville,AL05-2023
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Staff training
Timeline
House Manager
8th Street Community
08.2024 - Current
Party Host
Main Event
07.2023 - 08.2024
Barista Trainer/ Barista
Starbucks
08.2021 - Current
Team Member
Chick-fil-A
06.2021 - 08.2021
High School Diploma -
Huntsville High