At the Philip and Patricia Frost Museum, I provided engaging guest experiences, especially for families and children. I developed strong communication and problem-solving skills by answering visitor questions, making exhibits more accessible, and ensuring everyone had a great time. Working with kids was a highlight of my role, as I enjoyed creating fun and educational experiences that helped them connect with the museum in an exciting way.
• Provided Engaging Guest Services- Welcomed visitors and ensured a positive museum experience by assisting with ticketing, membership sales, and general inquiries while maintaining a friendly and professional demeanor.
• Developed Strong Communication Skills -Regularly answered visitor questions about exhibits, artifacts, and museum history, improving my ability to convey complex information in an engaging and accessible way.
•Enhanced Problem-Solving Abilities -Addressed visitor concerns, resolved issues efficiently, and provided solutions to improve their overall experience, demonstrating adaptability and quick thinking in a fast-paced environment.
• Built Kid-Friendly Communication and Engagement Skills - Since the museum welcomed many children, I developed strong skills in engaging young visitors by making exhibits fun, interactive, and easy to understand. I enjoyed working with kids and helping them connect with the museum in an exciting way.