Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aniyah Rosa-Negron

Brooklyn,NY

Summary

Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with Number years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.

Hardworking Site Supervisor knowledgeable about Industry operations. Versed in project, team and inventory management. Streamlines workflow and optimizes processes for maximum productivity.

Results-driven professional with proven track record in overseeing on-site operations and maintaining project quality. Known for fostering collaboration and adapting to changing needs, ensuring team reliability and success. Proficient in project management and safety protocols, bringing strong focus on achieving results.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Site Supervisor

Allied Universal
03.2018 - Current
  • Security Guard
  • Conducting hourly patrols on designated sites
  • Report, Detect, Deter
  • Standing / Holding post as needed
  • Accurately document information into a logbook
  • Assist NYPD/FDNY as needed
  • Fire Log Book Entries
  • Knowledge of locations for all fire extinguishers, fire pull stations and emergency exits
  • Monitor video surveillance system for suspicious activity; rotate working after-hours and weekend shifts to provide 24/7 security services
  • Quickly identified disturbance and took immediate action to prevent escalation; praised by executives and law enforcement
  • Regularly review video surveillance footage to identify unusual patterns or offenses
  • Demonstrated calm under pressure and quick decision-making in responding to emergency scenarios and crisis situations. Examples include leading the incident-free apprehension of armed terrorism suspects at an NFL game and performing CPR that revived a store customer suffering from a heart attack while waiting for paramedics to arrive.
  • Protected facility and over 500 employees by regularly, circulation premises and monitoring surveillance feeds
  • Conducted hourly patrols of key areas to spot and control security concerns.
  • Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations.
  • Permitted entry with escort for approved persons into secured locations.
  • Checked identification of all persons entering and exiting facility
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building

Site Supervisor

Arrow Security
03.2018 - Current
  • Provide coverage for the general welfare and safety of the shelter residents, staff, and volunteers.
  • Provide crisis prevention and intervention as needed.
  • Complete routine resident and facility checks to ensure that residents are not at risk and that the facility is free of potential hazards (leaks, fire, destruction of property, etc.).
  • Ensure nightly headcount is completed (evening shift) and maintain CARES reports as assigned.
  • Record incidents and residents' grievances appropriate in the logbook and on the incident report.
  • Assign work-related projects to program aides, security, and maintenance as needed.
  • Inspect all cleaning and service chores assigned to program aides to ensure completion.
  • Conduct regular fire drills during the day, evening, night, and weekend shifts, ensuring that all staff and residents follow procedures.
  • Interact with NYPD, EMS, NYFD, and know when it is appropriate to make emergency calls.
  • Interview and train program aides as directed by the Shelter Director.
  • Provide coverage on an emergency basis when needed.
  • Arrange for coverage for a current or following shift when necessary, including shift supervisor, program aides, security, or maintenance.
  • Conducted weekly dorm inspections to evaluate clients' safety living circumstances and implement resolutions for safety and diverse concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Supervise 10-12 staff on each shift.

General Merchandise Expert/ Apparel & Accessories Team Member

Target
10.2018 - 09.2021
  • Handled more than 500 pulls and backstock products from General Merchandise categories including pushing and stocking product to sales floor efficiently and timely
  • Achieved highest score in employee performance of all General Merchandise team member
  • Resolved inventory problems, improved operations and provided exceptional client support
  • Supported needs of guess services with skill and efficiency
  • Contributed to team results in fast-paced General Merchandise environments
  • Completed RFID scans in GM areas and system audit functions to ensure inventory accuracy
  • Apparel & Accessories Team Member
  • As an Apparel and Accessories team member, your eye for trend will help our guests discover new looks and bring their definition of style to life with confidence.
  • We're looking for team members who love fashion, have a knack for selling and who are excited to share their apparel and accessory expertise and tips.
  • Interacting with our guests on the sales floor takes an ability to approach guests and share brand knowledge
  • Work with the flex team cashier and electronics

Department Manager

Century 21
08.2017 - 10.2018
  • Responsibilities
  • As a Department Manager, you will drive sales and service thru Century 21's Core Values
  • Specific to your areas of responsibility all activities related to selling and service, merchandise standards, store maintenance, and shortage prevention are under your direction
  • With training, coaching and development, a team will grow following your leadership
  • Ensure that the Select Your Best training is utilized to recruit a qualified group of team members to exceed expectations and build a company bench
  • Through your leadership utilize and reinforce Amaze training to coach team members to exceed customers' expectations
  • Drive sales and achieve monthly, seasonal, and annual performance goals by developing your team and executing strategies
  • Lead and execute the Century 21 mid-year and annual review process
  • Conduct ongoing talent analysis of team members to establish career progression plans that supports our core value of Grow
  • Create strong partnerships with the Merchandise Team Manager and Field Merchandise Manager to maximize business opportunities as it relates to merchandising, space and stock utilization, and execution of company directives
  • Demonstrate ownership for the ongoing recovery, replenishment, and signing standards in your area of responsibility
  • Participate in operational tasks as needed, such as, inventory, stockroom maintenance, and staffing
  • Interact effectively with key store executives in Operations, Store Merchandising/Visual, and Loss Prevention to elevate overall execution and understanding of company directives

Shift Supervisor

Starbucks
03.2015 - 12.2017
  • Provide the Starbucks Experience to all guests
  • Create customer connections to ensure long-term sales
  • Perform other requests and assignments as requested by management
  • Reports to Sr. Asst. Food Service Director
  • Cashiers when necessary to expedite the processing of guest’s Merchandises the floor for maximum sale of all products
  • Reports to Retail Manager
  • Completes Starbucks Advance Store Training (AST) Certification
  • Exemplifies Barista promise to produce and deliver handcrafted beverages and food, demonstrating Starbucks service standards
  • Understands company health and safety best practices while following Starbucks clean, safe and ready standards and procedures
  • Coaches to achieve desired barista performance. Identify and use additional resources to measure how your store is delivering the customer experience, following Food Division standards and Best Practices
  • Role-model the Customer Service behaviors of Anticipate, Connect, Personalize and Own with customers
  • Support a strong working relationship with store management and Starbucks District Manager
  • Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and beverage costs are maintained
  • To project a pleasant and positive professional image to all contacts at all times
  • Manage needs and expectations of guests

Sales Representative/Cashier

Metro PCS(Authorized Retailer)
09.2015 - 03.2017
  • Cashiers/Sales Representative
  • Telecommunication and data entry
  • Received payment by cash, check, credit cards, vouchers, or automatic debits
  • Issued receipts, refunds, credits, or change due to customers
  • Assisted customers by providing information and resolving their complaints
  • Greeted customers entering establishments.
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Completed documentation for product and service sales.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Updated database with customer and sales information.
  • Kept store professional and neat at all times
  • Established new customer accounts.
  • Met all sales goals monthly
  • Asked clear and specific questions to make sure by the end of the sale customer is satisfied with purchase.

File Clerk

Gordan C Davis Medical Office PC
04.2013 - 09.2015
  • Contacted and entered patient information into database system.
  • Filed and/or scanned all medical records.
  • Deposited checks into business accounts and/or billing system.
  • Sorted and filed all patient information as well as processed expired patient information
  • Prepared new medical records and updated existing ones to maintain accuracy and completeness as well as revised, edited and proofread various healthcare documents as required
  • Maintained health records as well as organized and managed a system of patients' files and records concerning diagnoses, treatments, admissions, and discharges
  • Assured that charts were counter-signed by physicians and checked for completeness as well as released information when directed by medical records supervisor or director
  • Answered requests from healthcare provider for medical records timely and appropriately as well as researched lost or missing records and patient information in accordance with established procedures.

Department Manager

Wal-Mart
09.2010 - 09.2012
  • Managed a team of 20+ associates to achieve store goals and objectives, including sales growth, shrink reduction, safety, cleanliness, customer service and merchandising.
  • Provided coaching and feedback on performance in order to improve the effectiveness of the department.
  • Ensured that all associates are trained on new programs or initiatives as well as any changes within their departments.
  • Maintained awareness of current business conditions through regular meetings with staff and by reviewing reports from various sources such as district managers and loss prevention specialists.
  • Developed action plans for improvement based upon data analysis and implemented solutions to address issues impacting results
  • Increased sales by 15% in one year by implementing a customer-friendly inventory system that allowed customers to see what was available
  • Conducted weekly meetings with all department employees, including cashiers and stockers, to discuss goals and expectations
  • Implemented an employee incentive program based on performance that increased productivity by 20% over the course of two years
  • Reduced shrinkage (theft) by 25% through improved security measures and more thorough employee screenings

Education

High School - undefined

Malcolm X Shabazz High School
Newark, NJ
06.2017

Medical Associate -

Mildred Elley-New York Campus
New York, NY
06.2017

Skills

  • Administrative skills
  • Medical Office Administration/Management, CPT-4, ICD-9 Coding, Electronic Health Record, and clinical office procedures
  • Clinical skills
  • Taking vital signs, EKG’s, and visual acuity examinations; aseptic techniques
  • Laboratory skills
  • Phlebotomy, urinalysis, and specimen collection (4 years)
  • Sales (10 years)
  • Management (6 years)
  • Customer Service (10 years)
  • Retail (10 years)
  • Supervisor (6 years)
  • Medical Records (3 years)
  • Medical Billing (3 years)
  • Flexibility
  • Spanish
  • Bilingual
  • Supervising experience (6 years)
  • Intermediate
  • Human resources
  • Clerical experience
  • Supervisor sales (6 years)
  • Supervisor security (3 years)
  • Loss prevention

Certification

Guard Card

Fireguard F02

Timeline

General Merchandise Expert/ Apparel & Accessories Team Member

Target
10.2018 - 09.2021

Site Supervisor

Allied Universal
03.2018 - Current

Site Supervisor

Arrow Security
03.2018 - Current

Department Manager

Century 21
08.2017 - 10.2018

Sales Representative/Cashier

Metro PCS(Authorized Retailer)
09.2015 - 03.2017

Shift Supervisor

Starbucks
03.2015 - 12.2017

File Clerk

Gordan C Davis Medical Office PC
04.2013 - 09.2015

Department Manager

Wal-Mart
09.2010 - 09.2012

High School - undefined

Malcolm X Shabazz High School

Medical Associate -

Mildred Elley-New York Campus

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Aniyah Rosa-Negron