Aniyah Washington
Riverside,CA
Summary
Dedicated and solutions-oriented professional with a proven track record of high achievement and effective cross-functional communication. Known for a positive attitude and adaptability in fast-paced environments, I excel in organizing tasks and delivering exceptional customer service. A reliable and punctual team player, I am always eager to learn and implement feedback to enhance performance.
Overview
7
7
years of professional experience
Work History
Team Member
Michaels Arts and Crafts
11.2023 - Current
- I keep work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- I work scheduled shifts and remain available to work during coworker absences, holidays, and busy periods.
- I work truck days where I sort repacks, and get all merchandise onto the store floor within the given time frame
- I manage cash/card payments, returns, pick up orders, exchanges, etc
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Sales Associate
American Eagle Outfitters, Inc
03.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal.
- Engaged with customers and promoted specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Babysitter
Wind Of The Spirit Worship Center
01.2018 - 07.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Crew Member
Wendy's
08.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Nursing (RN)
Riverside City College
Riverside, CASkills
Positive attitude
Achiever
Solutions Oriented
Effective cross functional communicator
Rapid and Adaptive
Dedicated
Fast learner
Great Organizer
Customer Service experience
Always on time
Reliable
Timeline
Team Member
Michaels Arts and Crafts
11.2023 - Current
Sales Associate
American Eagle Outfitters, Inc
03.2023 - 08.2023
Crew Member
Wendy's
08.2022 - 03.2023
Babysitter
Wind Of The Spirit Worship Center
01.2018 - 07.2023
Nursing (RN)
Riverside City College