Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
ANJA RATSIMIHAH

ANJA RATSIMIHAH

Atlanta,GA

Summary

Dynamic Server and Hostess with 5 years of experience delivering exceptional customer service in diverse settings. Skilled in guest relations, communication, and multitasking, with a proven track record of creating memorable dining experiences and managing reservations efficiently. Passionate about fostering teamwork and enhancing customer satisfaction through innovative service strategies.

Overview

6
6
years of professional experience

Work History

Server

The Hive Buckhead
02.2025 - 08.2025
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Answered customers' questions, recommended items, and recorded order information.

SERVER

Taverna, Lombardi Family Concepts
02.2024 - 02.2025
  • Delivered outstanding service by taking orders, suggesting menu items, and coordinating food and drink orders with kitchen staff.
  • Demonstrated expert knowledge of Italian cuisine and wine pairings to guide guests in selecting dishes that best suited their preferences.
  • Ensured timely delivery of food and beverages, maintaining attention to detail while meeting high standards of fine dining presentation.
  • Managed multiple tables simultaneously in a fast-paced environment, maintaining a high level of professionalism and hospitality.
  • Addressed and resolved guest concerns with tact and diplomacy, always striving to ensure satisfaction and loyalty.
  • Contributed to a positive team environment by assisting colleagues with bussing, restocking, and managing the floor during busy periods.
  • Delivered exceptional dining service while managing multiple tables, coordinating with kitchen staff, and maintaining high guest satisfaction levels.

VIP LOUNGE ATTENDANT

DFS
03.2023 - 10.2023
  • Handled VIP guest inquiries, requests, and special accommodations with professionalism and efficiency.
  • Managed and ensured smooth operation of VIP lounges, providing exceptional customer service and satisfaction.
  • Collaborated with team members to maintain cleanliness and organization of the VIP lounge area.
  • Maintained extensive knowledge of services, amenities, and offerings provided to VIP guests.

LAW FIRM RECEPTIONIST

Vigo Lawyer
09.2022 - 03.2023
  • Previous experience as a receptionist in a fast-paced law firm, handling high call volumes and managing multiple tasks simultaneously.
  • Proficient in managing schedules and appointments for attorneys, maintaining confidentiality and sensitivity to client matters.
  • Skilled in greeting clients, coordinating conference room bookings, and ensuring the smooth functioning of the front desk operations.
  • Exceptional communication and interpersonal skills, able to establish rapport with clients and handle inquiries efficiently.

HOSTESS FOR EVENTS AND HOTELS

Events One
02.2022 - 07.2022
  • Experience as a hostess for large-scale events, overseeing guest check-ins, and managing event logistics.
  • Proficient in handling high-pressure situations, ensuring smooth operations and exceptional guest experiences.
  • Demonstrated ability to multitask effectively, balancing multiple tasks while maintaining a welcoming and professional demeanor.

RECEPTIONIST

Television France 1 (TF1)
02.2020 - 02.2022
  • Managed high volume of phone calls, providing exceptional customer service to viewers.
  • Supported marketing and promotions team by scheduling and coordinating on-air interviews and events.
  • Assisted with administrative tasks including data entry, filing, and organizing office supplies.
  • Collaborated with cross-functional teams to ensure smooth operations and effective communication within the organization.

Education

High School Diploma -

Lafayette High School
Madison, WI
12.2013

Skills

  • Communication (Experienced)
  • Organization (Skillful)
  • Problem-solving (Experienced)
  • Multitasking (Experienced)
  • Customer Service (Experienced)
  • Event Management (Skillful)
  • Administrative Support (Skillful)
  • Reception (Experienced)
  • Guest Relations (Experienced)
  • Team Collaboration (Experienced)

LANGUAGES

English (Native)
French (Native)
Spanish (Proficient)

Timeline

Server

The Hive Buckhead
02.2025 - 08.2025

SERVER

Taverna, Lombardi Family Concepts
02.2024 - 02.2025

VIP LOUNGE ATTENDANT

DFS
03.2023 - 10.2023

LAW FIRM RECEPTIONIST

Vigo Lawyer
09.2022 - 03.2023

HOSTESS FOR EVENTS AND HOTELS

Events One
02.2022 - 07.2022

RECEPTIONIST

Television France 1 (TF1)
02.2020 - 02.2022

High School Diploma -

Lafayette High School

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