Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Anja Vojnovic

Broadview Heights,OH

Summary

Versatile and dynamic professional with experience at Delmonicos Italian Steakhouse, adept in Microsoft 365 and skilled in fostering excellent customer relations through effective problem-solving and public speaking. Demonstrated ability to enhance guest satisfaction and drive repeat business, leveraging fluency in English and Serbian alongside intermediate German.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Delmonicos Italian Steakhouse
Independence, OH
08.2023 - Current
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.

Server

Saint Sava Serbian Orthodox Church
Broadview Heights, OH
06.2022 - Current
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Babysitter

Others
Broadview, OH
01.2021 - Current
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Communicated with parents about daily activities and any concerning behaviors.

Education

Master of Science - Accounting

Miami University
Oxford, OH
05-2028

High School Diploma -

Brecksville- Broadview Heights High School
Broadview Heights, OH
05-2024

Skills

Microsoft 365 SQL Python

Problem-Solving Public Speaking Team Collaboration Critical Thinking

Accomplishments

  • German National Honors Society
  • Bilingual Certification in Serbian
  • Academic Honor Roll

Languages

English
Native/ Bilingual
Serbian
Native/ Bilingual
German
Full Professional

Timeline

Restaurant Hostess

Delmonicos Italian Steakhouse
08.2023 - Current

Server

Saint Sava Serbian Orthodox Church
06.2022 - Current

Babysitter

Others
01.2021 - Current

Master of Science - Accounting

Miami University

High School Diploma -

Brecksville- Broadview Heights High School

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Anja Vojnovic