Anjali
Newport News,VA
Summary
Dedicated service associate with proven skills in customer service, technical troubleshooting, and mobile device activation. Committed to delivering exceptional experiences and maintaining high customer satisfaction.
Overview
1
1
year of professional experience
Work History
Service Associate
Boost Moblie
Newport News, Virginia
09.2025 - 05.2026
- Assisted customers with mobile device inquiries and service plans.
- Processed new activations and upgrades for mobile accounts.
- Provided technical support for devices and troubleshooting issues.
- Educated customers on features, promotions, and service options.
- Maintained inventory of mobile accessories and devices in-store.
- Handled customer transactions efficiently at the point of sale.
- Collaborated with team members to enhance customer service experiences.
- Managed store cleanliness and organization to create a welcoming environment.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Provided exceptional customer service to ensure customer satisfaction.
- Completed assigned tasks within established time frames.
- Maintained store displays to ensure that merchandise was attractively presented.
Education
Associate of Arts - Bachelar of Arts
Kurukshetra University
India03-2022
High School Diploma -
Govt Girls Sr. Sec. School
India03-2018
Skills
- Mobile device activation
- Technical troubleshooting
- Customer service
- Inventory management
- Sales processing
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Returns and refunds
- Client relationship building
- Complaint handling
- Quality assurance
- Customer support
- Data entry
- Computer skills
Timeline
Service Associate
Boost Moblie
09.2025 - 05.2026
Associate of Arts - Bachelar of Arts
Kurukshetra University
High School Diploma -
Govt Girls Sr. Sec. School