Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anjali Budraj

Davenport,FL

Summary

Dynamic professional with a strong background in customer service and education, recognized for enhancing client relationships. Adept at managing high-pressure situations while fostering team collaboration and maintaining a positive environment. Utilizes strong organizational skills and attention to detail to streamline office operations.

Overview

4
4
years of professional experience

Work History

Receptionist

ReVision Optical
07.2024 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Teacher

Fraser's Educational Institute
08.2023 - 06.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Recruiting Associate

Xenon Billing Solutions
03.2023 - 05.2023


  • Trained new recruiters on best practices and company-specific processes, contributing to overall team success.
  • Developed customized recruiting materials for targeted outreach, increasing candidate interest and engagement.
  • Managed full cycle recruitment process, ensuring a positive candidate experience from application to onboarding.

Customer Service Representative

Teleperformance
08.2021 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Human Resources Management

JTW Management Institute INC
Guyana, South America
01-2023

High School Diploma -

Fraser's Educational Institute
Guyana. South America
06-2019

Skills

  • Effective organizational skills
  • Prioritization and scheduling
  • Effective telephone communication
  • Efficient data management
  • Critical thinking
  • Administrative skills
  • Team collaboration

Accomplishments

  • Recognized by customers and employers for expedient and effective service.
  • Responded to over 50 customer inquiries each day.
  • Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
  • Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom.

Timeline

Receptionist

ReVision Optical
07.2024 - 03.2025

Teacher

Fraser's Educational Institute
08.2023 - 06.2024

Recruiting Associate

Xenon Billing Solutions
03.2023 - 05.2023

Customer Service Representative

Teleperformance
08.2021 - 01.2023

Human Resources Management

JTW Management Institute INC

High School Diploma -

Fraser's Educational Institute

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Anjali Budraj