Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Publications
Presentations
Timeline
Generic
Anjali Hager

Anjali Hager

Phoenix,AZ

Summary

Data-driven professional with over four years of experience in operations management, data and business analytics. Skilled in both quantitative and qualitative analysis, with a strong foundation in tools such as Excel, SQL Server, Power BI, SAS Visual Analytics, and JIRA.

Experienced in providing data and insights to support state governance, local and national media coverage, and grant funding efforts. Known for strong problem-solving, communication, and interpersonal skills, I specialize in leveraging data, AI, and dashboards to streamline processes and support informed decision-making at both local and state levels. Experienced in managing teams and projects, leading data collection efforts, conducting in-depth analyses, and delivering actionable insights.

A self-starter with a proven ability to adapt quickly, manage multiple priorities in fast-paced environments, and drive process improvement across diverse stakeholders.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Management Analyst

Superior Court of Arizona in Maricopa County
Phoenix, Arizona
01.2021 - 11.2024
  • Obtains data from the Court’s case management system, perform analysis on complex departmental issues, prepare reports, and provide recommendations for case processing improvements
  • Utilizes Access, Excel, SSRS, SPSS or other database or statistical software to query and report on data obtained from Integrated Court Information System (iCIS) and other sources
  • Analyzes departmental information and present analysis orally and/or in a written format
  • Performs analysis on large and complex data sets and prepares clear and comprehensive reports
  • Designs survey instruments, collects data, analyzes and reports results
  • Works with department leadership to evaluate standard operating procedures, models process improvements, and develops functional and process requirements; including updating reports to address the unique and dynamic needs of each unit
  • Evaluates business processes and data entry to recommend case flow improvements
  • Collaborates with units throughout the department to improve data reliability and integrity and automates internal reporting
  • Works with department units to utilize data to analyze needs and support innovation
  • Queries data and responds to requests from internal and external stakeholders
  • Proposes clear, concise and innovative ways to present data visually
  • Conducts regular reviews of data and assist in data clean-up as needed
  • Provides training and documentation on newly developed reports, as well as assisting departments with data entry training
  • Assists in quality assurance reviews and implementation testing
  • Assists with or manage publications, including design, data visualization, and interactive online communications.
    Represents the Division in meetings as needed

Research Assistant

Superior Court of Arizona in Maricopa County
Phoenix, Arizona
02.2020 - 01.2021
  • Supports the Research and Planning Services (RAPS) department through a variety of paraprofessional and entry-level professional analysis and administrative work including effectively and proactively conducting research, compiling data, and distributing information as needed while functioning as the main administrative support to the department.
    Manages large volume of electronic data requests for unit
  • Regularly handles the coordination and distribution of electronic monthly statistical
    reports to the court departments
  • Reviews database records to ensure accuracy
  • Assists in tracking data and statistics
  • Assists in conducting research and surveys
  • Compiles data and writes reports and summaries
  • Monitors legislation and provides updates and summaries to management
  • Provides responsible administrative support to the unit
  • Evaluates, processes and makes recommendations for improvements
  • Researches and makes recommendations for special order requests; and maintains
    office equipment

Implementation Payroll Consultant

ADP
tempe, Arizona
08.2019 - 02.2020
  • Consults and collaborate with client to analyze business objectives and procedures
  • Manage and consult various businesses in the implementation/startup process
  • Configure and setup clients’ payroll that is compliant with states and federal regulations
  • Auditing pay statements and registers

Graduate Researcher

University of Arizona
Tucson, Arizona
08.2017 - 05.2019
  • Conduct research projects, manage lab facilities, interact with participants, and perform data analyses.
  • Spearheaded three experiments and research projects in a given year; interacting with more than 1000 participants or units of analysis in a laboratory and online setting
  • More than four years of statistical knowledge and running data (Qualitative and Quantitative) analyses (ANCOVAs, SEMs, Chi-Squares, etc.) in various databases such as R, SPSS, NVivo, and Excel with hundreds of lines of data
  • Recruit and train coders for content analysis
  • Create codebook
  • Years of experience with writing and editing manuscripts for peer-reviewed journals and professional conferences
  • Responsible for recruit participants, ensuring supervision in data collection, and ethical/procedural guidelines (e.g., IRB)

Graduate Teaching Assistant

University of Arizona
Tucson, Arizona
08.2017 - 05.2019
  • Teach and lead various undergraduate communication courses (Introduction to Communication, Communication Theory, and Introduction to Public Speaking).
  • Develop and create instructional activities
  • Effectively supervise, guide, and mentor for more than 120 students
  • Motivate, promote, and enhance a positive learning environment
  • Ensure class activities and assignments are running smoothly

Studio & Board Operations

KLOK (1170 AM)
San Jose, CA
06.2015 - 08.2015
  • Edited pre-recorded material to air and assisted radio hosts with various administrative tasks for on one of the largest south Asian radio stations in the Bay Area
  • Assisted with event planning and ticket sales

Vice President of Programming

Residence Hall | University of Arizona
01.2014 - 01.2015
  • Manage the budget and all the activities for the residence hall of more than 300 residents

Communication & Social Media

University of California Cooperative Extension
San Mateo, CA
06.2014 - 08.2014
  • Oversee and manage the marketing and communications on various platforms.
  • Writing articles and coordinating posts on social media and the website
  • Drove process improvement by transforming their website and ensuring that stakeholders were updated on any changes
  • Initiated advertising, event planning, and donations from alumni
  • Engaged in community outreach with the 4-H program, coordinated materials with the 4-H Director, and assisted with teaching students during a summer program

Education

Master of Arts - Communication

University of Arizona
Tucson, AZ
05.2019

Bachelor of Arts - Communication

University of Arizona
Tucson, AZ
12.2016

Skills

  • Lean Six Sigma
  • SAS Visual Analytics
  • PowerBI
  • Managment & Leadership
  • Excel
  • R & SPSS statistical software; Statistics
  • HTML and proficient in web design
  • Experimental & Survey methodology
  • Quantitative & Qualitative analysis
  • APA & AP writing style
  • Literature review and research
  • Excel, Word, PowerPoint, StoryMaps, WordPress, Final Cut Pro
  • Interviewing and reporting (journalism)
  • Familiar with web analytics
  • Video and audio editing
  • Budgeting; preparing funding applications
  • Health communication & interventions
  • Communication and behavioral medicine
  • Persuasion and theories of social influence
  • Theories of communication technology
  • Planning and managing teams, projects, & events
  • Interpersonal skills, Public speaking, Organizational skills, Communication skills, Time management, Analytical & Problem-Solving skills, Computer skills, Leadership
  • TotalSource and RUN
  • Payroll and compliance with state and federal regulations

Accomplishments

  • Performance Excellence Award: Innovation. Issued by the Judicial Branch of Arizona in Maricopa County (Feb 2023)
  • Nominee for 2023 Strategic Agenda Awards. Issued by Supreme Court of Arizona (Jan 2023)
  • PROPS. Issued by The Judicial Branch of Arizona in Maricopa County (2021)
  • University of Arizona Deans List (2016)

Certification

  • Lean Six Sigma Green Belt

Publications

  • Rains, S., Pavlich, C. A., Lutovsky, B., Tsetsi, E., & Ashtaputre, A. (2019). Expectations about social support provider helpfulness, support message quality, and supportive interaction processes and outcomes. Journal of Social and Personal Relationships.
  • Rains, S. A., Pavlich, C. A., Lutovsky, B., Tsetsi, E., & Ashtaputre, A. (2019). Support seeker expectations, support message quality, and supportive interaction processes and outcomes. Journal of Social and Personal Relationships.
  • Rains, S. A., Akers, C., Tsetsi, E., & Pavlich, C. A., & Ashtaputre, A. (under review). The interactional dynamics of seeking social support: Seeker expectations and behavior, provider response quality, and seeker outcomes in face-to-face and computer-mediated communication. Communication Monographs.
  • Ashtaputre, A. & Dinsmore, D. (in preparation). Resources of affection and attachment: Family communication with adopted children.
  • Ashtaputre, A. & Yan, K. (in preparation). Spreading the antivaccine message: A content analysis on the antivaccine community. Paper presented at the National Communication Association’s annual conference, Baltimore, MD.
  • Lapierre, M. A., Ashtaputre, A., & Aubrey, J. S. (under review). Boys do things, girls are things: Exploring gender and price differences regarding themes and text presentation on children’s graphic t-shirts. Sex Roles. Paper presented at the International Communication Association’s annual conference, Washington, D.C.

Presentations

  • Rains, S. A., Akers, C., Pavlich, C. A., Tsetsi, E., Ashtaputre, A., & Lutovsky, B. R. (2020). The role of support seeker expectations in supportive communication. Paper presented at the National Communication Association’s annual conference, Indianapolis, IN.
  • Rains, S. A., Ashtaputre, A. E., Nemcova, K., Lutovsky, B., Tsetsi, E. L., Pavlich, C. A. (2020). The evolution of supportive conversations: Tracking within-discussion changes in support seeking and provision messages. Paper presented at the National Communication Association’s annual conference, Indianapolis, IN.
  • Rains, S. A., Pavlich, C. A., Lutovsky, B., Tsetsi, E., & Ashtaputre, A. (2019). Support seeker expectations, support message quality, and supportive interaction processes and outcomes. Paper presented at the International Communication Association’s annual conference, Washington D.C.

Timeline

Management Analyst

Superior Court of Arizona in Maricopa County
01.2021 - 11.2024

Research Assistant

Superior Court of Arizona in Maricopa County
02.2020 - 01.2021

Implementation Payroll Consultant

ADP
08.2019 - 02.2020

Graduate Researcher

University of Arizona
08.2017 - 05.2019

Graduate Teaching Assistant

University of Arizona
08.2017 - 05.2019

Studio & Board Operations

KLOK (1170 AM)
06.2015 - 08.2015

Communication & Social Media

University of California Cooperative Extension
06.2014 - 08.2014

Vice President of Programming

Residence Hall | University of Arizona
01.2014 - 01.2015

Master of Arts - Communication

University of Arizona

Bachelor of Arts - Communication

University of Arizona
Anjali Hager