Sr. Project Manager /Delivery Manager At Southern California Edison
Chino Hills,CA
Summary
Veteran Project Management professional provides critical support in Program/Project Management standards. Over 18 years of experience delivering critical, complex projects on time, withing budget and scope – spanning across Utilities, Healthcare, and Insurance domains. Maintained high quality threshold levels, overseeing comprehensive methodology frameworks, drafts, and reviews. Adept at leading cross-functional, global teams through the entire development life cycle, including Initiation, Planning, Architecture and Design, Execution, Testing, Implementation and Root Cause Analyses (RCAs). Specialized in Agile and Waterfall Methodology Frameworks, Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Specialized in Agile and Waterfall Methodology Frameworks.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Delivery Manager, Grid Modernization Architecture
Southern California Edison (through BWC Group)
02.2020 - Current
Oversee entire Grid Modernization Architecture portfolio of multi million dollars comprised of 9 major projects with multiple releases in year, aligning Architecture and Design with Business objectives and implementation to enhance system reliability and customer satisfaction
Lead global team of 20 professionals and cross functional teams creating superior Architecture and design for all 9 major Enterprise-wide applications enabling speed to market products
Manage Architecture and Design lifecycle, from Business requirements workshops, to Test planning, for globally distributed teams, ensuring delivery of high-quality, simplified architecture and design with data quality improvements
Create Program and project Roadmaps and govern project plans on UMT
Established Peer Review process to ensure quality deliverables
Steer Solution Analysis across methodologies, Agile, Waterfall, CRISP-DM
Manage administrative and daily program operations, complying with policies and regulations.
Supervise Program Finance Monthly and Yearly Actuals and Forecast
Manage Vendor Invoices
Lead program and project Architecture Risk and Issue discussions across project teams and vendors, enabling timely resolution
Establish milestones and objectives based on input from functional areas and stakeholders.
Oversee Resource onboarding offboarding, leading vendor Scope of Work (SOWs) and Purchase Orders (POs)
Meet with project stakeholders on regular basis to assess progress and make adjustments.
Administer regular status across projects and present to Sr Leadership
Streamline communication channels to facilitate efficient collaboration among team members and stakeholders.
Successfully implemented Grid Modernization Architecture for multiple projects over years in Long-term planning and Forecasting, Compliance, Load Flow Analytics, Cloud infrastructure, External portal, Grid connectivity, Tariff control, Meter to transformer connectivity, Enterprise Analytics, Integration Capacity Analysis, Engineering and Planning Analysis, Automation of business processes and Proof of Concepts.
Sr. Project Manager
Nationwide Pet Insurance
02.2018 - 01.2020
Manage Programs and projects across Enterprise focusing on Growth and Close gap initiatives
Lead projects to end-to-end life-cycle
Steer projects through Agile and Waterfall Lifecycle, guiding teams through continuous process improvements
Subject Matter Expert providing instrumental support for transitioning Enterprise-wide projects from Waterfall to Agile
Mentor and Coach teams on Agile processes
Groom and Prioritize Product backlog
Recruit and oversee personnel to achieve performance and quality targets.
Establish Iterations and Sprints
Provide Effort estimation for Minimal Marketable products and user stories
Identify, Manage, and Track Dependencies across projects, lines, and releases
Manage Risk, Actions, Issues, and Dependencies across projects
Lead creation of Project Roadmap workshops
Fostering quality communication between teams
Manage and Assist in prioritizing Change Requests
Provide regular Status to teams and Leadership
Manage project/business case budget ensuring Actuals vs Forecast is within 5% range
Manage Stakeholder and Vendors
Single Point of Contact for Projects to Business, IT, and Vendors
Successfully implements projects ranging in new Product launches, Implementation of IVR, Claims Intake, IT Infrastructure, middleware and Cloud platform migration, Compliance and regulations, Fraud preventions, Rate Refresh, data analysis, Member Self Service portal, Quote and Enrollment Website and Mobile Apps, Business Intelligence reports.
Sr. IT Project/Program Manager, IT Applications
Apria Healthcare
10.2015 - 01.2017
Program Manager for portfolio of Healthcare projects in Patient Pay and Revenue Management domains
Plan and Lead Medium to Large size projects with varied complexity levels
Lead project deliverables across Business, Delivery, Test and Implementation teams
Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets
Established Estimation process for project deliverables
Oversee globally cross-functional teams
Implement risk management strategies to mitigate potential barriers to project success.
Deliver projects in end-to-end Waterfall methodology, implementing and Reviewing Gates
Manage Project Scope, Budget, Schedule, Quality, Risks and Issues to align with Business and IT requirements
Onboard and manage Vendors and Resources
Govern Program and Project Budget in terms of effort and capital (planned vs Actual)
Manage and process Change Requests
Supervise System, QA, and UAT Testing
Present Project, Budget, and Change Requests Leadership and Stakeholder
Prepare projects for Audits and Maintain Project Library on SharePoint
IT Program Manager
Smile Brands Healthcare
12.2014 - 05.2015
Lead Project Management team managing portfolio of Healthcare projects
Subject Matter Expert for Business process liaising across teams from Business to Delivery, Test and Implementation
Manage small to medium size projects with varied complexity levels, ensuring projects follow HIPAA guidelines
Manage, negotiate, and track requirements with clients, stakeholders, functional/technical teams
Lead Requirements gathering and Joint Application Development sessions with clients and Subject matter experts
Performed Fit-Gap Analysis for projects and business processes
Enhance team collaboration with introduction of communication tools and regular status meetings.
Create and Improve business processes
Gate keeper and deliverable sign-offs for all SDLC phases
Track milestones and projects in terms of effort and capital (planned vs Actual)
Steer process gap analysis and process design changes, working across teams
Oversee Resources/tasks assignment and Vendor management
Supervise Risks and Issue and track to closure
Champion change requests to avoid rework
Successfully implemented 15+ Business Intelligence reports, Employee Expense Automation for Finance, PO spend Analysis for Tax, HR, and Supply Chain Management.
Project Manager
Intelligent Information Systems
10.2004 - 07.2006
Manage end-to-end SDLC for onsite/offshore project on North Carolina Property Tax System project
Establish Technical writing team
Lead scope and requirements workshops, creating project roadmaps bringing IT teams together
Perform Fit-Gap analysis and process mapping
Establish Estimation process for Technical writing team for end-to-end lifecycle
Develop functional/technical specifications
Champion metrics and Change Requests
Prepared and Reviewed User manuals, Installation manuals, Software Design Guides for projects in Java and .NET.
Project Manager/Sr. Business Analyst
Keane India Ltd
05.2002 - 10.2004
Documented business requirements and functional specifications for projects
Performed Requirements Management and provided Knowledge Transfer sessions
Estimated Technical writing effort for Business proposals including quality reviews
Maintained project technical documentation using version control
Planned Technical and Quality reviews for business proposals
Performed internal Audits on Business Units and their processes
Created and Reviewed User Manual for ‘re-platformed’ new application.
Sr. Technical Writer
Compunnel Worldwide
01.2000 - 04.2002
Developed and Reviewed Web Base e-learning Trainings and scripts for tailor-made and off-the-self courses for M.C.S.E exams, MS Office 2000, Office 97, IE, Netscape, Front Page, HTML, and Visual Basic
Provided training on Technical Writing.
Education
Post Graduate Diploma in Business Management - IT Systems
Institute of Management Technology
India
Post Graduate Diploma in Computer Application -
ET&T
India
Bachelors in English - English Honors
University of Delhi
India
Skills
Project Planning
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Certification
Agile Project Management - Nationwide Pet, CA
Specialities
Strategic Project planning and tracking
Resource Management
Budget Management
Stakeholder Management
Vendor Management
Cross-Functional team Leadership
Risk and Issue Management
Effort Estimation
Relationship Management
Agile Methodologies and Technologies, Waterfall, Iterative Methodologies
Timeline
Delivery Manager, Grid Modernization Architecture
Southern California Edison (through BWC Group)
02.2020 - Current
Sr. Project Manager
Nationwide Pet Insurance
02.2018 - 01.2020
Sr. IT Project/Program Manager, IT Applications
Apria Healthcare
10.2015 - 01.2017
IT Program Manager
Smile Brands Healthcare
12.2014 - 05.2015
Sr. Business Analyst - Enterprise Information Management and Architecture
Southern California Edison (SCE)
11.2008 - 12.2014
Sr. Functional Project Manager
Southern California Edison (SCE)
11.2008 - 12.2014
Project Manager
Intelligent Information Systems
10.2004 - 07.2006
Project Manager/Sr. Business Analyst
Keane India Ltd
05.2002 - 10.2004
Sr. Technical Writer
Compunnel Worldwide
01.2000 - 04.2002
Post Graduate Diploma in Business Management - IT Systems