Anjali Serrano
Hanover,NH
Summary
Hardworking student offering work experience and extensive knowledge of core subject matter. Reliable and dedicated team player with a motivational and resourceful approach. Entrepreneurial and passionate about turning innovative ideas into tangible results. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Abercrombie & Fitch
05.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Founder of Non-profit; Mission Teddy Bear
"Mission Teddy Bear"
01.2020 - Current
- Donated over more than 5,0000 teddy bears and socks to pediatric cancer patients and their siblings
- Established a successful non-profit by identifying market needs and developing innovative solutions.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Developed strong partnerships with Massachusetts General Hospital, Lawrence General Hospital, and Holy Family Hospital as well as other non-profits within New England
- Led the strategic planning process to define non-profit goals and ensure efficacy
Lead Intern for the Consulate of Ecuador
Consulate Of Ecuador
06.2019 - Current
- Enhanced team productivity by delegating tasks and setting clear goals for interns.
- Mentored junior colleagues for improved performance and increased confidence in their abilities.
- Streamlined processes with efficient workflow management, reducing project completion time.
- Collaborated with cross-functional teams to achieve project objectives and deliverables.
Education
Bachelor of Science - Economics And Government
Dartmouth College
Hanover, NH06.2027
Skills
- Collaborative
- Adaptive
- Customer Acquisition
- Partnership Building
- Ethics and Integrity
- Visionary Leadership
Affiliations
- Varsity D1 Coxswain
Languages
Spanish
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Assistant Manager
Abercrombie & Fitch
05.2022 - Current
Founder of Non-profit; Mission Teddy Bear
"Mission Teddy Bear"
01.2020 - Current
Lead Intern for the Consulate of Ecuador
Consulate Of Ecuador
06.2019 - Current
Bachelor of Science - Economics And Government
Dartmouth College