Anjanaben (Anjee) Patel
Frankfort,KY
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Manager
Tropical Smoothie Café
Frankfort, KY
01.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cosmetology Student
College for Technical Education
Winchester, KY
07.2020 - 08.2021
- Kept work areas, tools, and equipment clean and properly sanitized to minimize risk and cross-contamination
- Shampooed, conditioned and rinsed hair using salon-exclusive products while educating clients on product benefits
- Assessed different clients hair textures, treatment history and desired outcome to identify appropriate services
- Achieved high percentages on written exams involving the chemistry and study behind Cosmetology
- Built strong trust with clients through consistent delivery of requested services and exceptional results
- Learned different techniques and proper procedures when doing different services
- Performed several chemical services such as hair color, highlights, chemical wave, and relaxers.
Manager
Bp Gas Station
Frankfort, KY
01.2014 - 03.2019
- Evaluated individual and team business performance and identified opportunities for improvement.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed completed work to verify consistency, quality and conformance.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
Employee Assistance Manager
Clean Fuel Gas Station
Gadsden, AL
02.2008 - 12.2012
- Researched best practices in the field of Employee Assistance Programs and incorporated them into organizational policy.
- Utilized understanding of crisis intervention and stress management to support others in emergency situations.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
Interior Designer
Visions Architect designers
Mumbai, India
06.2006 - 07.2007
- Conceptualize and sketch design plans to maximize service
- Incorporated client feedback into designs to ensure satisfaction with end result.
- Collaborated with architects, builders, engineers and other designers to ensure successful project completion.
- Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
- Managed multiple projects simultaneously while meeting tight deadlines set by clients.
- Coordinated with contractors and other professionals on construction projects.
- Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
Education
Cosmetologist -
College For Technical Education
Winchester, KY04-2022
Associate of Applied Science - Accounting Technology
Gadsden State Community College
Gadsden, AL05-2011
2 Year Diploma - Interior Design
SVT College of Home Science
05-2006
High School Diploma -
SNVM English Medium High School
05-2004
Skills
- Interpersonal and Communication skills
- Knowledge of the newest trends in hair design, fashion, makeup, and skincare
- Highly intuitive about Make-up, Skincare and other aspects of beauty
- Creative Cosmetologist with critical thinking skills
- Marketing
- Business Development
- Workforce Management
- Brand Management
- Project Management
- Sales Techniques
- Product Management
- Staff Management
- Reliable professional, committed to top quality work; dedicated to exceeding the anticipation of the customer
- Quick learner, eager to learn new things
Personal Information
Title: COSMETOLOGIST
Timeline
Manager
Tropical Smoothie Café
01.2023 - Current
Cosmetology Student
College for Technical Education
07.2020 - 08.2021
Manager
Bp Gas Station
01.2014 - 03.2019
Employee Assistance Manager
Clean Fuel Gas Station
02.2008 - 12.2012
Interior Designer
Visions Architect designers
06.2006 - 07.2007
Cosmetologist -
College For Technical Education
Associate of Applied Science - Accounting Technology
Gadsden State Community College
2 Year Diploma - Interior Design
SVT College of Home Science
High School Diploma -
SNVM English Medium High School