Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Hi, I’m

AnJanee’ Scroggins

Austin,MN

Timeline

Crew Member
Burger King
04.2024 - Current
Austin Senior High School
Current

Work History

Burger King

Crew Member
04.2024 - Current

Job overview

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Boosted repeat customer rates by providing friendly and engaging service.

Overview

1
year of professional experience

Education

Austin Senior High School
401 3rd Ave NW, Austin, MN 55912

University Overview

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Safe food handling
  • Basic math
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Heavy lifting
  • Safety
  • Order management
  • Menu memorization
  • Supplies monitoring and restocking
  • Food running
  • Beverage preparation
  • Influencing skills
  • Team player
  • Workplace safety

Summary

Dynamic and dedicated professional with experience at Burger King, excelling in customer

service and teamwork. Proven ability to multitask and maintain high standards of

cleanliness while ensuring accurate order fulfillment. Recognized for enhancing customer

satisfaction through effective communication and problem-solving skills in a fast-paced

environment along with assisting fellow team members and catering to whatever needs

they might have within the workplace.

ADDITIONAL INFORMATION

Often volunteered as a teachers aid for younger students in my area helping them with

things such as reading, writing and many times i even assisted them with helping hone in

on their artistic abilities. Also being apart of a team of volunteers helping younger classes

find their way around school and navigate this new experience has helped me really learn

to easily build relationships and make amazing progress on my people skills. After working

some time with that same team of volunteers the experience presented me with an

opportunity to work within the prom committee which further build upon my social and

communication skills to the point where i have made them into some of my strong suits.

All in all the exposure to that group has shown me how to communicate clearly with

others and really be apart of a team that can depend on and help each other whenever

one is in need.

Work Preference

Work Type

Full TimePart Time

Salary Range

$45000/yr - $100000/yr

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AnJanee’ Scroggins