Proven caregiver and team collaborator, I leveraged strong problem-solving and compassionate communication skills at Carmel Village to enhance patient quality of life. Excelled in medication management and emotional support, achieving a 30% improvement in patient satisfaction. Adaptability and dedication to patient care underscore my commitment to excellence in healthcare environments.
Overview
2025
2025
years of professional experience
Work History
Caregiver
Carmel Village
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Provided safe mobility support to help patients move around personal and public spaces.
Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Teacher
KinderCare Learning Centers
09.2023 - Current
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Caregiver Attendant
Care Partners at Home
03.2022 - Current
Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
Ensured patient safety through diligent monitoring and adherence to care plans.
Assisted patients with daily living activities, promoting independence and dignity.
Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
Shift Manager
McDonald's Restaurant
03.2008 - 02.2010
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Overnight Stocker
Target
10.2007 - 03.2008
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Removed all boxes and related trash from sales floor and processed through compactors.
Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Checker/Front End Manager/Safety Coordinator
Safeway
05.2000 - 07.2006
Aided in training new employees, sharing best practices for efficient job performance.
Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
Assisted customers with bagging their purchases, providing swift and attentive service.
Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
Processed both cash and card purchases and returns.
Assisted with unloading customer carts onto conveyor belt.
Handled cash transactions securely, adhering to strict cash handling procedures at all times.
Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
Spoke with upset customers and notified appropriate management to resolve conflicts.
Increased sales of promotional items by effectively informing customers of ongoing deals and discounts.
Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
Crew Member
McDonald's Restaurant
07.1997 - 03.1998
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Certification - Home Health
Envision Education
Rancho Cucamonga, CA
Certification - Certified Nurse Assistant
Baldy View ROP
Ontario, CA
General Education - Culinary Arts And Computer Maintenance
San Jose Job Corps
San Jose, CA
05.1991
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Patient care
Daily living assistance
Multitasking and organization
Personal hygiene assistance
Basic housekeeping
Housekeeping
Emotional support
Meal preparation
Relationship building
Compassionate care
Flexible schedule
Verbal and written communication skills
First aid and safety
Dementia care
Compassionate communication
Team collaboration
Medication and appointment reminders
Alzheimer's care
Medication management
Direct patient care
Documentation
COVID-19 safety policies
HIPAA compliance
Client documentation
Heavy lifting
Medication administration
Behavior redirection
ADL assistance
Incident reporting
End-of-life care
Hoyer lifting equipment
Progress documentation
Complex Problem-solving
PPE usage
Chronic illness management
Conflict resolution
Patient advocacy
Stress management
Empathetic listening
At-home care instruction
Patient mobility assistance
Dining room support
Patient care and companionship
State regulations
Daily living activities assistance
Lifting and transferring
Fast learner
Attentive to people
Bedside care
Clear communication
Adaptability and flexibility
Safety awareness
Verbal and written communication
Timeline
Teacher
KinderCare Learning Centers
09.2023 - Current
Caregiver Attendant
Care Partners at Home
03.2022 - Current
Shift Manager
McDonald's Restaurant
03.2008 - 02.2010
Overnight Stocker
Target
10.2007 - 03.2008
Checker/Front End Manager/Safety Coordinator
Safeway
05.2000 - 07.2006
Crew Member
McDonald's Restaurant
07.1997 - 03.1998
Caregiver
Carmel Village
Certification - Home Health
Envision Education
Certification - Certified Nurse Assistant
Baldy View ROP
General Education - Culinary Arts And Computer Maintenance
Financial Analyst II at Operations Management & Capital Planning, UC San DiegoFinancial Analyst II at Operations Management & Capital Planning, UC San Diego