Anjanette Williams
Vista,CA
Summary
Dedicated Associate Director knowledgeable about business practices and the implementation of grants within the Global Clinical Research industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making. Committed to the development of all team members.
Overview
10
10
years of professional experience
Work History
Associate Director IMS
Syneos Health
Morrisville, NC
12.2020 - Current
- Lead teams of up 12 personnel, supervising daily performance as well as training and improvement plans.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of operations.
- Oversaw business calendar of events and scheduled key initiatives.
- Built and strengthened relationships with vendor representatives in order to maintain consistent supplies.
- Analyzed impacts of regulatory changes on operations and developed mitigation plans.
- Developed and deepened relationships with vendors to meet or exceed supply chain production standards.
- Networked with local and regional businesses to promote partnerships and drive growth.
- Oversaw vendor delivery deadlines and requirements to fulfill priority contracts.
- Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
- Liaised with technical counterparts at Syneos Health and over 1600 sites to exchange data and maintain communication.
- Managed Investigator Management Solutions (SynteractHCR contracts) and coordinated resources across 75 programs.
- Maintained deliverables and contract compliance by improving and aligning processes, controls and production specifications with established limits.
- Spearheaded Investigator Grants forecasting and financial deliverable approaches to increase performance, maintain compliance and optimize efficiencies.
- Analyzed life cycles, payments, processes and effectiveness of different software tools, capabilities strategies.
- Directed financial operations within team and administered budgets.
- Engaged with Proposals and Project Management to maintain or engage in Work Orders and Changes in Scope.
- Engaged analytical subject matter experts outside project teams to drive troubleshooting of critical process-related deviations and enhance process improvements.
- Communicated all capacity, sourcing and technology gaps with upper management.
- Maintained communication and information exchange with technical counterparts.
- Expedited investigations, action plans and schedules for all site payment activities.
- Analyzed and developed strategies for process improvements and deviation reduction by consulting with subject matter experts.
- Set up and ran Sponsor meetings between senior leadership and third-party stakeholders to conduct joint operations and cement partnerships.
- Supported continuous process and performance improvement for Investigator Grant delivery issues, robustness and compliance.
Associate Director, Site Payments, CPC
SynteractHCR
Carlsbad , CA
03.2020 - 12.2020
- Assisted senior leadership in managing all aspects of operations.
- Lead teams of up to 15 personnel, supervising daily performance as well as training and improvement plans.
- Evaluated new analytical technologies for manufacturing processes.
- Oversaw business calendar of events and scheduled key initiatives.
- Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
- Analyzed and developed strategies for process improvements and deviation reduction by consulting with subject matter experts.
Manager, Site Payments, CPC
SynteractHCR
Carlsbad, CA
05.2019 - 03.2020
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Senior Clinical Project Specialist
SynteractHCR
Carlsbad, CA
04.2019 - 05.2019
- Put together and distributed information to non-clinical teams regarding potential customer questions or concerns.
- Evaluated, recommended and implemented new tools, presentations, techniques and delivery platforms for training and communication.
- Created technique videos, social media feedback and documentation to evaluate training program with reportable results.
- Resolved customer concerns through accurate and timely investigation and partnered with internal team members to develop solutions.
- Reviewed data collection across settings to determine progress and participated in professional clinical review of programs.
Clinical Trial Specialist
SynteractHCR
Carlsbad, CA
03.2017 - 04.2019
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Collected data and followed research protocols, operations manuals and case report form requirements.
- Followed informed consent processes and maintained records.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Senior Clinical Trials Assistant
SynteractHCR
Carlsbad, CA
10.2014 - 03.2017
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
- Implemented care and efficiency improvements to support and enhance office operations.
Clinical Trials Assistant II
SynteractHCR
Carlsbad, CA
03.2013 - 10.2014
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Clinical Trials Assistant
SynteractHCR
Carlsbad, CA
06.2012 - 03.2013
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
Bachelor of Arts - Business Finance
University of Washington
Seattle, WA06.2004
Skills
- Crisis Management
- Public Speaking
- Coaching and Mentoring
- Team Leadership
- Process Improvement
- Staff Scheduling
- Managing Operations and Efficiency
- Project Management
- Performance Tracking and Evaluations
- Proposal Writing
- Verbal and Written Communication
- Budget Development
Timeline
Associate Director IMS
Syneos Health
12.2020 - Current
Associate Director, Site Payments, CPC
SynteractHCR
03.2020 - 12.2020
Manager, Site Payments, CPC
SynteractHCR
05.2019 - 03.2020
Senior Clinical Project Specialist
SynteractHCR
04.2019 - 05.2019
Clinical Trial Specialist
SynteractHCR
03.2017 - 04.2019
Senior Clinical Trials Assistant
SynteractHCR
10.2014 - 03.2017
Clinical Trials Assistant II
SynteractHCR
03.2013 - 10.2014
Clinical Trials Assistant
SynteractHCR
06.2012 - 03.2013
Bachelor of Arts - Business Finance
University of Washington
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