Anjelica Brown
Summary
Results-oriented Cyber Security Engineer with a diverse background in member service and military experience, dedicated to enhancing organizational security and safeguarding sensitive information. Proficient in risk management, demonstrating integrity and a commitment to maintaining the highest standards of security. Skilled in network security measures and effective communication, leveraging technical expertise and leadership to mitigate risks and ensure the resilience of digital infrastructure.
Overview
7
7
years of professional experience
Work History
Member Service Representative III
Navy Federal Credit Union
11.2021 - Current
- Maintains updated knowledge of internal processes and industries best practices to optimize service delivery by actively reviewing, relevant updates and information through various sources
- Assistance securing account information by properly, identifying the caller, reviewing the account for security incidences, relevant alerts, or account irregularities. Address red flags or suspicious activity as needed
- Surpasses member service standards, while ensuring compliance objectives by providing consistent member focused experiences.
- Actively participates in team chats, meetings and outings to encourage engagement
- Complies with code of ethics, applies disciplined focus, and adheres to product compliance regulations
Security Forces Specialist
United States Air Force Reserve
02.2017 - Current
- Ensured compliance with applicable instructions, operating instructions, and special security instructions
- Enforces standards of conduct, disciplined, adherence to laws and directives
- Implement security reporting in alerting system
- Actively participate in training to further job knowledge and ensure protection of assets
- Resourced relevant cybersecurity applications to secure critical military assets against unauthorized access.
Education
Bachelor of Science in Cybersecurity -
Keiser University
Associate In Criminal Justice - Criminal Justice
Community College of the Air Force
02.2019
Timeline
Member Service Representative III
Navy Federal Credit Union
11.2021 - Current
Security Forces Specialist
United States Air Force Reserve
02.2017 - Current
Bachelor of Science in Cybersecurity -
Keiser University
Associate In Criminal Justice - Criminal Justice
Community College of the Air Force