Anjelica E. Andino
The Bronx,NY
Summary
Dynamic mental health and special education leader with over 9 years of experience supervising programs, managing staff, and delivering direct, person-centered services to individuals with severe and persistent mental illness. Proven track record in leading mobile, multi-disciplinary teams, conducting comprehensive assessments, and coordinating wraparound supports that promote stability, recovery, and quality of life. Skilled in crisis intervention, regulatory compliance, and fostering cross-agency collaboration to ensure high-quality, culturally responsive care in community-based settings.
Overview
14
14
years of professional experience
Work History
Case Manager
Committee on Special Education – NYC DOE
09.2023 - Current
- Supervise and coordinate services for students with disabilities, collaborating with psychologists, social workers, and related service providers to address academic, social-emotional, and mental health needs.
- Lead interdisciplinary team meetings to align supports and ensure compliance with IEP mandates.
- Conduct comprehensive needs assessments and develop individualized service plans.
- Monitor service implementation, track progress toward goals, and follow up to ensure continuity of care.
- Train and support school staff on special education procedures, compliance requirements, and best practices in case management.
Special Education Case Management Coordinator
Storefront Academy
09.2021 - 08.2023
- Managed and oversaw caseloads of students with IEPs and mental health needs, ensuring proper implementation of services and supports in accordance with federal, state, and local regulations.
- Supervised case managers, teachers, and related service providers, delivering training, coaching, and technical assistance on compliance, goal writing, progress monitoring, and parent communication.
- Facilitated IEP meetings and ensured all required documentation, progress reports, and service records were completed accurately and on time.
- Coordinated with mental health professionals, community agencies, and families to connect students with wraparound services and crisis support.
- Ensured delivery of high-quality instruction and related services in the Least Restrictive Environment (LRE).
Special Education Teacher / Coordinator
Wings Academy High School
09.2015 - 06.2021
- Oversaw service delivery and compliance for students with disabilities, coordinating with mental health providers, social workers, and community agencies to address complex needs.
- Supervised and coached instructional staff on trauma-informed practices, de-escalation techniques, and effective implementation of accommodations.
- Led multi-disciplinary team meetings to align academic, behavioral, and mental health supports with individualized education plans (IEPs).
- Collected and analyzed student performance and behavioral data to adjust interventions and service plans.
- Designed and modified curriculum to increase student achievement while ensuring alignment with IEP goals and standards.
Administrative Assistant
Catholic Charities Archdiocese of New York
06.2011 - 06.2015
- Managed office operations, scheduling, and vendor contracts to ensure smooth departmental functioning.
- Coordinated meetings, conferences, and special events, arranging necessary equipment and materials.
- Processed and tracked invoices, resolved payment issues, and maintained accurate financial records.
- Maintained organized electronic and physical files in compliance with organizational policies.
- Supported multiple departments with special projects, day-to-day operations, and deadline-driven tasks.
Education
Masters of Science - Education
Hunter College
New York, NY01.2017
Bachelor of Arts - Political Science
John Jay College of Criminal Justice
New York, NY01.2015
Skills
- Program and staff supervision
- Mobile and community outreach
- Mental illness support
- Crisis intervention and de-escalation
- Case management oversight
- Team leadership
- Regulatory compliance
- Staff training and development
- Comprehensive assessments
Timeline
Case Manager
Committee on Special Education – NYC DOE
09.2023 - Current
Special Education Case Management Coordinator
Storefront Academy
09.2021 - 08.2023
Special Education Teacher / Coordinator
Wings Academy High School
09.2015 - 06.2021
Administrative Assistant
Catholic Charities Archdiocese of New York
06.2011 - 06.2015
Masters of Science - Education
Hunter College
Bachelor of Arts - Political Science
John Jay College of Criminal Justice
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