Anjelica Gatson
Phoenix,AZ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Authorized to work in the US for any employer
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Assistant
La-Z-Boy
Glendale, AZ
01.2016 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Sales Associate
Terri's Consign and Design
Glendale, AZ
07.2014 - 01.2016
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging
Registrar Assistant
Bryan University
Tempe, AZ
2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Education
High school diploma -
Hemet High School
Hemet, CA 08.2009 - 04.2013
Associate of Arts - Human Resource Management
Bryan University
Tempe Az 03.2023 - 10.2024
Certificate - Business Administration
Bryan University
Tempe, AZ 03.2023 - 01.2024
Skills
- Microsoft Office
- Organizational Skills
- Accounting
- Customer Service
- Inventory
- Operations
- Sales (2 years)
- Word
Timeline
Associate of Arts - Human Resource Management
Bryan University
03.2023 - 10.2024
Certificate - Business Administration
Bryan University
03.2023 - 01.2024
Registrar Assistant
Bryan University
2022 - Current
Administrative Assistant
La-Z-Boy
01.2016 - 06.2022
Sales Associate
Terri's Consign and Design
07.2014 - 01.2016
High school diploma -
Hemet High School
08.2009 - 04.2013
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