Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anjelica LacQuement

Thornton,CO

Summary

Efficient professional in logistics and supply chain management with a knack for maintaining high productivity and completing tasks efficiently. Skilled in inventory management, order processing, and logistical coordination. Excel at problem-solving, time management, and adaptability, ensuring smooth operations in fast-paced environments.

Overview

16
16
years of professional experience

Work History

Inventory Control Analyst

Matheson Tri-Gas Inc.
Longmont, CO
07.2023 - Current
  • Responsible for inventory management through the ERP system, Avante.
  • Developed and improved inventory control systems to maintain accurate data collection, involving cycle counting and inventory transactions.
  • Monitored the opening and closing of work orders and RMAs in system.
  • Improved RMA procedures with customer returns to increase productivity and customer satisfaction.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Identified unproductive inventory for disposition, optimizing stock productivity.
  • Ensured compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
  • Maintained an understanding of document control of merchandise from vendors to provide sustainable regulatory compliance to customers.
  • Performed quarterly cycle counts to support audits, including investigations and resolution of inventory count discrepancies.
  • Strengthened inventory processes to balance supply needs and overall efficiency.

Configuration Analyst - Contact

Homewatch CareGivers Inc
Greenwood Village, CO
05.2022 - 02.2024
  • Support configurations of practice management system (AlayaCare) and provide customer support to franchise owners and their staff
  • Create and document processes to align AlayaCare software with Homewatch Caregiver franchise operations and consumer expectations
  • Develop and update workflows for end-to-end system functions including workforce management, client management, accounting, and AlayaCare mobile application
  • Facilitate training and develop material for franchise offices to ensure successful business and brand operations
  • Implemented migration of 128 franchise offices to home health care practice management system AlayaCare
  • Manage and address support requests from franchise offices through Zendesk

Senior Supply Chain Analyst

Danone North America
Broomfield, CO
06.2019 - 03.2022
  • Proficiency in using SAP and supply chain software to analyze, harmonize and manage large data sets to maintain consistency
  • Meticulous attention to detail to compare data throughout projects
  • Project focused to migrate systems for teams to improve productivity
  • Demonstrated ability to bring projects into completion using strong written and verbal skills
  • Provided analytical skills by using SAP, Microsoft, and Excel
  • Managed logistic cost reduction and project saving cost objectives
  • Strong organizational skills, attention to detail, and ability to meet deadlines.

Customer Service Representative

Crocs
Westminster, CO
12.2016 - 10.2018
  • Provide excellent customer service via phone, chat, and email
  • SAP/ Salesforce experience – Entering in orders, returning and crediting customers and fixing orders
  • Verified customers identification to secure fraudulent activity
  • Develop interpersonal relations and utilized communication skills needed to deescalate conflicts
  • Maintained a positive and optimistic attitude

Team Lead /Lead Key Holder

Petco Animal Supplies Stores Inc.
Arvada, CO
12.2013 - 11.2016
  • Coordinated tasks for a small team while maintaining the responsibility for 10 employees
  • Provided team motivation to inspire a positive communication with teammates to work together to achieve store goals
  • Promoted store marketing through visual advertising boards
  • Opened/Closed store and posted nightly operations
  • Utilized customer service by selling and providing goods and services to public.

Cashier Team Lead

Adventure Golf And Raceway
Westminster, CO
03.2009 - 09.2013
  • Provided a positive customer experience with fair, friendly, and courteous service
  • Register sales on a cash register by scanning items, itemizing and totaling customers purchases, monitoring queue lines, keeping the facility clean and following safety procedures.
  • Answered phone calls to assist customers with questions and orders.

Education

Bachelor of Arts - Communications

Metropolitan State University of Denver
Denver, CO
05-2019

Bachelor of Arts - Business Administration And Management

Front Range Community College
Westminster, CO
05-2017

Skills

  • SAP
  • Microsoft Excel
  • Data integration
  • ERP software proficiency
  • Analytical and critical thinking
  • Microsoft office
  • Multitasking and organization
  • Supplier relationship management
  • Effective customer communication
  • Continuous improvement

References

References available upon request.

Timeline

Inventory Control Analyst

Matheson Tri-Gas Inc.
07.2023 - Current

Configuration Analyst - Contact

Homewatch CareGivers Inc
05.2022 - 02.2024

Senior Supply Chain Analyst

Danone North America
06.2019 - 03.2022

Customer Service Representative

Crocs
12.2016 - 10.2018

Team Lead /Lead Key Holder

Petco Animal Supplies Stores Inc.
12.2013 - 11.2016

Cashier Team Lead

Adventure Golf And Raceway
03.2009 - 09.2013

Bachelor of Arts - Communications

Metropolitan State University of Denver

Bachelor of Arts - Business Administration And Management

Front Range Community College

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Anjelica LacQuement