Anjelica Rocha
San Antonio,TX
Summary
Patient, hardworking, positive attitude, efficient multitasker able to maintain a positive attitude through out the day who strives to be someone people can count on as a great teammate!
Overview
2
2
years of professional experience
Work History
Food Service Worker
Jason's Deli
07.2023 - Current
- Streamlined food preparation
- Maintained clean and organized dining area.
- Participated in regular trainings
- Assisted in inventory management, minimizing food spoilage.
- Quickly adapted to various roles
- Managed multiple orders simultaneously without compromising quality or accuracy.
- Communicated with customers developing loyalty, repeat business, and positive word-of-mouth referrals.
Crew Member
Mcdonalds
09.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Took orders, prepared meals, and collected payments.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
- Collaborated with team members to complete orders.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Reduced customer wait times by quickly operating customer window and sales register.
Sales Associate
Office Depot Inc
07.2022 - 09.2022
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card and debit payments, providing accurate charges and credits.
- Provided warranty information to customers purchasing covered items and services.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
High School Diploma -
Earl Warren High School
San Antonio, TX06.2022
Skills
- Dependable and Cooperative
- Multitasking
- Cash Register Operation
- Handling Complaints
- Drive-Thru Operation
- Truck Unloading
- Issue Refunds
- Inventory Control
- Grilling
- Food assembly
- Cleaning and sanitation
- Basic Mathematics
- Cross-Functional Teamwork
- Customer Service
Timeline
Food Service Worker
Jason's Deli
07.2023 - Current
Crew Member
Mcdonalds
09.2022 - 12.2022
Sales Associate
Office Depot Inc
07.2022 - 09.2022
High School Diploma -
Earl Warren High School