Anjelika Brumfield
The Bronx,NY
Summary
Outreach Coordinator with significant experience at Catholic Charities Homebase, specializing in community outreach and crisis intervention. Demonstrated success in creating effective service plans and advocating for clients experiencing homelessness. Proficient in case management and documentation, utilizing strong communication skills to build partnerships and increase program visibility.
Overview
7
7
years of professional experience
Work History
Outreach Coordinator
Catholic Charities Homebase
Bronx, NY
09.2023 - Current
- Partner with community based organizations (CBO) for community events to bring awareness of homebase housing program.
- Coordinated mass marketing initiatives for program flyers and diaper bank, enhancing community engagement.
- Managed outreach budget and proposal approvals for community programs.
- Collaborated with local elected officials to advocate for community program support and resources.
- Relationship with additional Catholic charities Departments including SNAP-Feeding Our Neighbors; Immigration Department.
- Upkeep service referrals including Montefiore , Jacobi Hospital ; Bronxwood Assisted Living
- Managed supply orders and inventory within storage unit, ensuring efficient resource availability.
- Handled administrative tasks, including case resolution and managing check procedures.
- pick up and release to landlords/brokers/vendors ; HRA
Senior Case Manager
Catholic Charities Homebase
The Bronx, New York
01.2022 - 09.2023
- Provides remote Case Management and conducts assessments of individuals and families who are
- Guided individuals facing homelessness through Housing Court proceedings, ensuring understanding of legal options and resources.
- Crafted individualized service plans addressing clients' unique needs, facilitating targeted support and resources.
- Delivered crisis intervention services in emergency situations, stabilizing clients and connecting them to appropriate resources.
- Supported case managers in resolving crisis situations.
- Mentored junior staff in case management best practices and techniques.
Case Manager
Services for the Underserved
New York, NY
06.2020 - 01.2022
- Developed personalized service plans based on client needs and goals.
- Managed a diverse caseload and developed individualized service plans
- Provided crisis intervention and on-call support to ensure client safety
- Educated clients on programs and benefits to enhance access and utilization.
- Maintained detailed documentation of client interactions and case updates to support service continuity.
Scheduling Coordinator
Pioneer Homecare
Bronx, NY
04.2019 - 06.2020
- Coordinated caregiver schedules to provide reliable and quality client care
- Managed high-volume calls to swiftly fill open shifts and resolve scheduling changes
- Matched caregivers to clients based on skills, availability, and needs
- Maintained accurate scheduling documentation in compliance with agency policies
Education
Associate of Arts - Human Services
Metropolitan College of New York
New York, NY05.2021
Skills
- Case Management
- Housing Placement & Prevention
- Crisis Intervention
- Community Outreach
- Client Advocacy
- Mental Health Support
- Service Planning & Referrals
- DHS & HRA Knowledge
- Documentation & Reporting
- Microsoft Office
- CARES
- Microsoft Teams
Timeline
Outreach Coordinator
Catholic Charities Homebase
09.2023 - Current
Senior Case Manager
Catholic Charities Homebase
01.2022 - 09.2023
Case Manager
Services for the Underserved
06.2020 - 01.2022
Scheduling Coordinator
Pioneer Homecare
04.2019 - 06.2020
Associate of Arts - Human Services
Metropolitan College of New York