Anjelika Enkhee
Edmonds,WA
Summary
Diligent Front Desk Coordinator with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Yuan Spa
10.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Delivery Driver, Production/Shipping Assistant
Uncle Harry’s Natural Products
11.2019 - 03.2024
- Delivered packages to local co-ops and businesses.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Night Crew Lead, Produce Clerk, Cashier
PCC Community Markets
05.2019 - 07.2023
- Streamlined inventory management by conducting regular audits and maintaining accurate records.
- Enhanced team productivity by implementing efficient work schedules and task delegation.
- Managed nightly restocking efforts, guaranteeing product availability for the following day''s sales.
- Assisted customers as needed during nighttime hours, providing exceptional service even outside of regular business hours.
- Trained new night crew members on store policies, procedures, and best practices to optimize their performance.
- Developed strong relationships with vendors, leading to more efficient deliveries and faster order processing times.
- Contributed to the achievement of store sales goals through effective merchandising strategies during overnight hours.
Mens Stylist
Barneys New York
01.2017 - 02.2019
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Sales Associate
Nordstrom
09.2014 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Science -
Shoreline Community College
Shoreline, Washington06-2025
High School Diploma -
Edmonds-Woodway High School
Edmonds, Washington01-2014
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Scheduling
- Verbal and written communication
- Office organization
- Work prioritization
- Initiative-taking
- Guest relations
- Task delegation
Certification
- Registered Yoga Instructor, RYT 200
- Pacific Northwest Landscape, Good Karma Landscaping
- Biodynamic Agriculture & Farming Interning, San Juan Islands
- Seattle Aquarium Youth Interpreter, Volunteer
- Wallingford Food Bank & Resource Center, PCC
PCC Customer Service Star June 2023
"Night Crew Lead, Bothell PCC
Anjelika’s kindness and mindfulness shine through in her work. She believes strongly in being a good steward of the co-op and encourages her team to show integrity and bring confidence to what they do. Anjelika also aligns her values with her product choices, pointing out Uncle Harry’s tooth powder as a family-owned and local product that everyone should try. Her go-to snack is a perfectly ripe persimmon, and in her free time she enjoys hot yoga, journaling and spending time with her family. Anjelika’s takeaway is simple: We’ll accomplish far more together than we ever could apart. Anjelika, thank you for bringing your whole self to your work!"
Timeline
Front Desk Receptionist
Yuan Spa
10.2024 - Current
Delivery Driver, Production/Shipping Assistant
Uncle Harry’s Natural Products
11.2019 - 03.2024
Night Crew Lead, Produce Clerk, Cashier
PCC Community Markets
05.2019 - 07.2023
Mens Stylist
Barneys New York
01.2017 - 02.2019
Sales Associate
Nordstrom
09.2014 - 12.2016
- Registered Yoga Instructor, RYT 200
- Pacific Northwest Landscape, Good Karma Landscaping
- Biodynamic Agriculture & Farming Interning, San Juan Islands
- Seattle Aquarium Youth Interpreter, Volunteer
- Wallingford Food Bank & Resource Center, PCC
Associate of Science -
Shoreline Community College
High School Diploma -
Edmonds-Woodway High School
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