Anjenesha Shuler
Raleigh,NC
Summary
Knowledgeable Health Information Management Assistant. Adept at maintaining and organizing patient records, ensuring accuracy and confidentiality. Demonstrated proficiency in utilizing electronic health record (EHR) systems and coding standards. Proven ability to collaborate with healthcare teams and manage data efficiently.
Overview
5
5
years of professional experience
Work History
Health Information Management Assistant
UNC Rex Healthcare
11.2024 - Current
- Ensured HIPAA compliance by maintaining strict confidentiality protocols for all health information and records management tasks.
- Reduced errors in medical coding and billing processes by conducting thorough audits of patient records.
- Streamlined the health information management process by implementing efficient data entry and organization techniques.
- Coordinated with clinical staff members, facilitating prompt retrieval of requested medical documents or files when required for patient care decisions or consultations with specialists.
Medical Records Specialist
Raleigh Radiology
07.2023 - 11.2024
- Reviewed records for completeness, accuracy and compliance with regulations.
- Utilized software programs to accurately document patient information into electronic databases.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
- Generated reports from EHR systems as requested by physicians or administrators.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
RADIOLOGY SCHEDULER
Raleigh Radiology
08.2022 - 07.2023
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Promoted a culture of continuous improvement within the scheduling department by actively participating in team meetings and offering constructive feedback on current processes.
- Contributed to a positive work environment by fostering strong relationships with colleagues across various departments within the facility.
- Managed high call volumes efficiently while maintaining a professional demeanor and providing exceptional customer service to both internal staff members and external callers alike.
HEALTHCARE REPRESENTATIVE
CVS CAREMARK
08.2021 - 07.2022
- Managed over 50 calls per day to assist members with their pharmacy benefit plans.
- Upheld strict confidentiality standards while managing sensitive patient information according to HIPAA regulations.
- Proficiently utilized computer programs such as Microsoft Office, Excel, and PowerPoint for data entry and report generation.
- Trained new employees on company policies, procedures, and software systems related to healthcare services provided.
- Conducted regular audits of medical records to ensure accuracy and completeness, resulting in improved patient care.
- Provided excellent customer service to patients and medical staff.
PROGRAM ASSISTANT INTERN
Wake County Human Services
01.2021 - 06.2021
- Collaborated closely with other interns to create innovative strategies for developing marketing materials for the program.
- Ensured compliance with all relevant regulations/policies throughout the execution of assigned tasks and responsibilities.
- Developed detailed reports on program performance, enabling informed decisions for future initiatives.
- Assisted project teams with research, data collection, and administrative tasks.
- Utilized office equipment and other relevant technology to meet organizational needs.
- Coordinated with external partners/vendors to optimize resource allocation while adhering to established contracts and agreements.
Education
BACHELOR OF SCIENCE - PUBLIC HEALTH SCIENCE
Saint Augustine's University
05.2021
Skills
- Efficient data management skills
- Collaborative leadership
- Effective multitasker
- Ability to quickly learn new processes
- Proficient in Microsoft Office suite
- EMR / EHR
- Excellent Communication
- Medical Release of Information ROI processes
- Attention to detail and accuracy
- Proficient in delivering presentations to diverse audiences
- Medical Software Proficiency
- Electronic health records proficiency
Timeline
Health Information Management Assistant
UNC Rex Healthcare
11.2024 - Current
Medical Records Specialist
Raleigh Radiology
07.2023 - 11.2024
RADIOLOGY SCHEDULER
Raleigh Radiology
08.2022 - 07.2023
HEALTHCARE REPRESENTATIVE
CVS CAREMARK
08.2021 - 07.2022
PROGRAM ASSISTANT INTERN
Wake County Human Services
01.2021 - 06.2021
BACHELOR OF SCIENCE - PUBLIC HEALTH SCIENCE
Saint Augustine's University
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