Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Anji Hopper

Anji Hopper

Indianapolis,IN

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

19
19
years of professional experience

Work History

Chief Advocate

Rx Help Centers
01.2013 - Current
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
  • Onboarded and monitored program participants and guided each through entry-level stages.
  • Reached out to individuals eligible for services to solicit applications and offer assistance.
  • Conducted pre-screening activities to help determine eligibility for different programs

Licensed Insurance Agent

Netsurance Agency
01.2010 - 01.2013
  • Calculated quotes and educated potential clients on insurance options.
  • Obtained underwriting approval by completing application for coverage.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
  • Exceeded corporate quotas for monthly policy sales.

Assistant Manager

Old National Bank
01.2007 - 01.2010
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Mortgage Broker

Ameriquest Mortgage
01.2003 - 01.2006
  • Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
  • Assessed clients' financial data to determine loan suitability.
  • Explained entire mortgage loan process to borrower.
  • Collaborated with different lenders to find best possible deal for homebuyers.
  • Implemented sales strategies that established relationships with realtors and CPAs.

Education

High School Diploma -

Brownsburg High School
Brownsburg, IN
05.1994

Skills

  • Benefits Administration
  • Application Processes
  • Team Goals
  • Legal Research
  • Community Outreach Programs
  • Document Filing
  • Feedback Incorporation
  • Safety and Risk Assessments
  • Client Screening
  • Customer Experience
  • Customer Relationship Management
  • Problem Resolution
  • Behavior Support
  • Dedicated Patient Advocate
  • Customer Advocate
  • Community Advocate
  • Advocate and Voice of the Customer
  • Child Welfare Advocate
  • Critical Thinking
  • Good Telephone Etiquette
  • Multitasking Abilities
  • Problem-Solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Timeline

Chief Advocate

Rx Help Centers
01.2013 - Current

Licensed Insurance Agent

Netsurance Agency
01.2010 - 01.2013

Assistant Manager

Old National Bank
01.2007 - 01.2010

Mortgage Broker

Ameriquest Mortgage
01.2003 - 01.2006

High School Diploma -

Brownsburg High School

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Anji Hopper