ANJLI
Glen Eden,Auckland
Summary
Highly motivated employee with desire to take on new challenges. Eager to ensure the best care provision by using excellent skills in connecting with people, management and customer care
Overview
9
9
years of professional experience
Work History
Caregiver
Metlifecare
07 2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded status and duties completed in logbooks for management.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assistant Manager
Bawarchi Restaurant
Auckland
09.2019 - 05.2023
- Emotional Support and able to converse in polite manner and carry out routine health care task required by patients., Making sure every standard for food safety, hygiene and health & safety all are met via health and safety application.
- Dealing with customer complaints and issues via Mail and phone
- Able to provide companionship and engage customer in conversation to make them comfortable.
- Delegated daily tasks to team members to optimize group productivity.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call outs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Support Worker
Rehabilitation Centre
Haryana, India
05.2016 - 01.2018
- Promoted community integration by providing extensive physical, emotional and social support.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Aided in identification of individuals and families in need of social services to provide benefits and resources.
- Produced crisis management and intervention plans for communities in need.
- Formulated and implemented outreach strategies to engage individuals and families in need of social services.
- Participated in community events and activities to increase awareness of available social services.
- Developed and maintained relationships with customers to enhance customer satisfaction
Education
Certificate IV - Social Service
TWOA
2024
Post Graduation - Business Management
North Tec Campus
10.2018
Master of Arts - Literature
Punjabi University
2015
Skills
- Able to follow clear instructions and work as part of team carrying out duties required during shift
- Excellent in listening, communication, and verbal comprehension skills
- Ability to easily identify customer's needs and provide thoughtful and timely solutions
- Have good command on EFTPOS/Point of sales system both managing and trouble shooting
- Possess excellent organization and time management skills
- Expert in performing housekeeping tasks
- Friendly, Positive Attitude
- Relationship Building
- Verbal and written communication skills
Languages
English
Hindi
Punjabi
Additional Information
- Authorized to work for any NZ employer ( NZ Resident )
- References available on request
Timeline
Assistant Manager
Bawarchi Restaurant
09.2019 - 05.2023
Support Worker
Rehabilitation Centre
05.2016 - 01.2018
Caregiver
Metlifecare
07 2024 - Current
Certificate IV - Social Service
TWOA
Post Graduation - Business Management
North Tec Campus
Master of Arts - Literature
Punjabi University