Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Anjoelina Hernandez

San Pedro,CA

Summary

Billing Manager with extensive experience in invoice processing, cash handling, and financial reporting. Demonstrated ability to maintain accurate records and ensure compliance, optimizing financial operations and service delivery. Results-oriented with strong customer service skills and expertise in payroll administration. Committed to enhancing client relationships and delivering exceptional service quality.

Overview

3
3
years of professional experience

Work History

Billing Manager

310 Pest Control
San Pedro, California
05.2024 - Current
  • Maintained accurate records of client transactions and billing history.
  • Communicated payment terms and outstanding balances to clients.
  • Ensured accuracy of customer records in accounting systems.
  • Prepared payroll records while ensuring regulatory compliance.
  • Processed and verified vendor invoices for accuracy and compliance.
  • Organized invoices and payment histories for easy access.
  • Engaged customers through effective phone communication techniques.

Restaurant Server

Creme De La Crepe
Redondo Beach, California
02.2023 - Current
  • Delivered exceptional customer service in fast-paced dining environment by anticipating guest needs and responding promptly.
  • Maintained cleanliness and organization of tables and serving stations to ensure efficient operations.
  • Handled cash transactions accurately during peak hours, minimizing errors and improving efficiency.
  • Supported team members during busy shifts to enhance overall workflow and service quality.
  • Resolved customer complaints in a polite manner according to company policy.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Restaurant Server

San Pedro Cafe
San Pedro, California
03.2022 - 07.2024
  • Took and processed customer orders accurately and efficiently.
  • Assisted in training new staff on menu knowledge and service standards.
  • Handled cash transactions and managed point-of-sale systems effectively.
  • Resolved customer complaints promptly to enhance satisfaction levels.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Provided exceptional service to high volume of daily customers.

Skills

  • Customer service and support
  • Sales enhancement strategies
  • Flexible scheduling
  • Service quality assurance
  • Invoice processing and management
  • Payroll administration
  • Financial reporting and analysis
  • Cash handling accuracy and integrity
  • Effective communication skills
  • Problem solving techniques
  • Organizational skills
  • File maintenance and organization
  • Email management systems
  • Schedule and calendar coordination
  • Training support

Interests

  • Active community volunteer, including participation in local clean up events and soup kitchen support
  • Volunteer experience at animal shelters, assisting with care and adoption efforts
  • Enjoy outdoor activates such as hiking and nature exploration
  • Passionate reader with a focus on personal growth and healing
  • Hands-on interest in metalwork and welding

Timeline

Billing Manager

310 Pest Control
05.2024 - Current

Restaurant Server

Creme De La Crepe
02.2023 - Current

Restaurant Server

San Pedro Cafe
03.2022 - 07.2024

Similar Profiles

CREATE PROFILE
Anjoelina Hernandez