Anjoelina Temblador
San Pedro,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Currently enhancing my skills in welding through college coursework, gaining practical experience and knowledge in the field.
Effective Student committed to learning, developing skills in welding and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
3
3
years of professional experience
Work History
Server
Creme De La Crepe
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through training process, ensuring they became productive team members quickly and efficiently.
- Supported needs of 20 wait staff who attended to specific needs of countless customers daily for dining restaurant with social relevancy and intentionality.
Server
San Pedro Cafe
04.2022 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
Server
Burattino Brick Oven Pizza
03.2021 - 04.2022
- Served food and beverages promptly with focused attention to customer needs.
- Greeted customers warmly to provide exceptional customer service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
Education
Welding
Southern California Regional Occupational Center
Torrance, CA07.2024
High School Diploma -
San Pedro Senior High School
San Pedro, CA06.2021
Skills
- Stick Welding
- Vertical Welding
- Flat Welding
- Equipment Operation
- Horizontal Welding
- MIG welding
- Welding procedure specification
- Oxy-Acetylene Welding
- Fire prevention
- Power Tool Operation
- Site cleanup
- Safety Procedures
- Exceptional customer service
- Strong Work Ethic
- Highly Engaged
- Professionalism
- Sales expertise
- Performance Improvement
- Order Management
- High Energy and Stamina
- Team Leadership
- Transactions and Cash Handling
- Conflict and Complaint Resolution
Timeline
Server
Creme De La Crepe
01.2024 - Current
Server
San Pedro Cafe
04.2022 - 02.2024
Server
Burattino Brick Oven Pizza
03.2021 - 04.2022
Welding
Southern California Regional Occupational Center
High School Diploma -
San Pedro Senior High School
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