ANJOLAOLUWA F. SOYEMI
Security Clearance: Secret
Summary
Results-driven supply chain operations lead with proven expertise in inventory management and logistics optimization. Demonstrated ability to enhance operational efficiency and reduce costs across multiple organizations. Self-motivated and focused on achieving measurable results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supply Operations Lead
U.S. Army Active Duty
07.2022 - 02.2026
- Managed supply operations and logistics for unit equipment and materials, ensuring operational readiness.
- Processed 342 lifecycle replacement turn‑ins valued at $226K, improving excess property management and inventory accuracy.
- Led supply section operations at 25% staffing strength, enabling uninterrupted mission execution.
- Managed inventory levels and ensured accurate tracking of assets.
- Supported inventory control, property accountability, and equipment tracking across multiple supply categories.
- Maintained supply records and updated ARIMS documentation to prepare for Command Supply Discipline Program inspections.
- Resolved escalated issues with customers, vendors, and employees to maintain positive relationships.
- Analyzing data from operations logs to identify trends or patterns that could impact performance outcomes.
Product Support Specialist
Thomson Reuters
Dallas
08.2021 - 07.2022
- Provided technical product support via phone and email while resolving installation and functionality issues.
- Assisted customers with installation, configuration, and troubleshooting of products.
- Achieved high customer satisfaction through effective troubleshooting and prompt resolution of issues.
- Collaborated with development and sales teams to address product issues and improve service delivery.
- Delivered actionable feedback to management on customer service challenges to enhance support processes.
- Researched solutions for customer inquiries and escalated unresolved issues to ensure timely follow-up.
Customer Service Representative
Maximus
Dallas
04.2019 - 05.2021
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly to ensure high levels of customer satisfaction.
- Resolved customer concerns and supported team performance while upholding professional service standards.
- Handled high‑volume inbound calls, assisting customers with scheduling and inquiries to enhance overall customer experience.
- Maintained detailed records through accurate data entry and documentation.
Education
Associate of Arts (AA) - Supply Chain Management
American Military University
02-2025
Bachelor of Business Administration (BBA) - Information Technology
American Military University
03-2026
Skills
- Supply Chain Operations
- Inventory management
- Logistics coordination
- Operational strategy
- Process Improvement
- Regulatory compliance
- SAP
- GCSS‑Army
- Data analysis
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Customer Support
Certification
• Google Project Management Certificate, Coursera, 2025
Security Clearance
Active Secret
Technical Tools
- Microsoft Office 365
- Google Workspace
- GCSS‑Army
- ARIMS
- SAP
Timeline
Supply Operations Lead
U.S. Army Active Duty
07.2022 - 02.2026
Product Support Specialist
Thomson Reuters
08.2021 - 07.2022
Customer Service Representative
Maximus
04.2019 - 05.2021
Associate of Arts (AA) - Supply Chain Management
American Military University
Bachelor of Business Administration (BBA) - Information Technology
American Military University