Anju Jose

· Oversaw project management activities for development and post go-live maintenance of NOV's customized business applications.

· Ensured project initiation was well defined by managing customer requirements, feasibility, and prioritization by creating a well-defined project plan.

· Employed project management tools and techniques to ensure on time application delivery based on stakeholder and executive leadership objectives.

· Provided support as needed to executive leadership for project portfolio management and resource alignment and allocation.

· Conducted and managed multiple PMO's to ensure leadership alignment, mitigate risks, and to initiate/close projects.

· Provided leadership and guidance to the development teams to ensure that deadlines are met.

· Created and maintained accurate schedules which reflected an accurate project timeline, and reports which depicted performance and evaluations.

· Maintained communication between stakeholders, executive leadership, and development teams.

· Actively oversaw project closing and maintenance after go-live by coordinating user support with IT staff.

· Worked with management and customers to plan and review project plans and deliverables.

· At the request of executive leadership, delivered an application for the first time to track the details and location of NOV manufactured capital equipment which served as a central repository of capital equipment that helped to visualize what NOV built and when we made it as well as information about NOV's competitor equipment.

· Utilized Scrum development methodology to conduct analysis, document requirements, and manage a TFS product backlog of 400+ user stories with clear and concise acceptance criteria, providing the project team requirements to create high-value solutions for NOV.

· Coordinated project leadership and decision making on critical issues as they pertain to scope, value, schedule, budget, methodology, and resources at the project, functional, and task levels with Product Owner and Scrum Master.

· Worked as a Subject matter expert for technical and functional concerns related to Rig Technologies' Product Line Reporting system, including troubleshooting tier 3 support tickets, and Product Owner requests.

· Overseen UAT for multiple large-scale applications that included working closely with power users to gather feedback on areas for improvement, updating the product backlog, and communicating the needs to the project team.

· Efficiently managed communication and followed change management procedures for project changes and provided PMO, project team, and stakeholders aware of the change, its impact, and any risk involved.

· Worked one-on-one with clients to improve product satisfaction.

· Collected, arranged and input information into database system.

· Decreased product defects 20% by implementing quality assurance guidelines.

· Assisted various departments with change by communicating new improvement plans and expectations.

· Generated reports of findings to help management with making key decisions.

· Supervised development and implementation of an interface and associated business processes for passing data between Oracle EBS and Teamcenter PLM.

· Requirements of the role included serving as Project Lead for deployment of Teamcenter, training users, and determining ongoing user support requirements.

· Led the design of the data conversion process to ensure the synchronicity of data as it moved from legacy systems into PLM and ERP Systems.

· Initiated the development of data quality metrics and associated reports to reveal data cleanliness or synchronicity issues.

· Prepared Functional Specifications (FS) for development activities, including reports, interfaces, conversions, enhancements, and forms.

· Developed test plans to ensure design and test scripts are in alliance with organization/project-specific.

· Proposed suitable solutions for recurring errors by researching, analyzing, and determining a root cause for each issue.

· Identified and rectified the incidents in JIRA/Remedy ticketing system to ensure the incidents raised by end-users are resolved.

· Worked on categorizing and prioritizing issues based on the severity of defects and escalated to group for taking necessary actions.

· Functioned with the team to ensure that SLAs are met as per the Organization requirements.

· Created SQL queries to identify problems, extract data, and to work with Development Team to design more enough solutions for our Business Users.

· Tested customizations and extensions developed by Technical Team as per the business requirement.

· First Tier support throughout the life cycles of projects (from implementation to Post Go-Live).

· Worked as a member of EDM (Enterprise Data Management) team focused on facilitating the conversion of global legacy systems' data to Team Center and Oracle (36 sites in 13 countries approximately 3 million items.).

· Responsible for extracting, transforming, and loading legacy master data to Team center and Oracle Business Suites.

· Created effective templates for commodity and proprietary items in compliance with companywide United Nations Standard Products and Services Codes (UNSPSC) and global industry standards set by ISO, DIN, and ANSI, etc.

· Created Engineering and Non-Engineering parts and product definition documents directly in PLM for data conversions.

· Read and analyzed assembly drawings, BOM's, and manufacturing drawings, which included documentation of dimensions, tolerances, and all other pertinent manufacturing drawing information and then classified according to an NOV-wide system that is in-line with the global industry best practices.

· Worked with various stakeholders in creating standards and procedures to establish data flow between PLM & ERP.

· Supported and educated Team center users by providing one on one support, training seminars, and documentation of standardized processes, procedures & policies.