Anjule Sara Cooper
Palm Bay,FL
Summary
Reliable & dedicated team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams and customer base. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks. Proficient home chef with attention to details and presentation in addition to many other skills, including domestic housekeeping.
Overview
25
25
years of professional experience
Work History
Service Advocate, Cashier, & Drive-Up Team Member
Target Store #2547
Melbourne, FL
08.2022 - Current
- Resolved customer issues promptly in a professional manner.
- Greeted customers upon entering the store with friendly demeanor.
- Assisted customers with product selection and ordering process.
- Identified opportunities for process improvements within the department.
- Operated cash registers to process payments from customers.
- Received, processed, and stocked merchandise in accordance with store policies.
- Answered phone calls regarding inquiries about products or services.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Developed positive customer relationships through friendly greeting and excellent service.
- Built and maintained working relationships with peers and upper management.
- Rotated through series of different stations based on team needs.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to achieve project milestones within set deadlines.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Worked hard to learn required tasks quickly to maximize performance.
- Addressed customer needs, responding to specific requests.
- Participated in regular training sessions to improve product knowledge and service skills.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Upheld high standards of productivity and quality in operations.
- Identified needs of customers promptly and efficiently.
Homeschool Educator
Cooper Family Medicine
Palm Bay , FL
08.2013 - Current
- Created stimulating activities to reinforce the instruction of core curriculum topics such as math, science and language arts.
- Planned hands-on activities such as experiments, simulations, projects, and presentations to engage students in the learning process.
- Attended workshops and conferences related to teaching methods or innovative approaches in homeschool education.
- Integrated technology into daily lessons when appropriate.
- Developed individualized lesson plans for each student based on their learning styles, abilities and interests.
- Established positive relationships with parents by providing ongoing communication regarding student performance and academic goals.
- Adapted instructional materials to meet the needs of diverse learners.
- Tutored students in areas where they needed additional support or reinforcement.
- Designed creative assessment tools such as portfolios, rubrics, and journals to evaluate student mastery of concepts.
- Organized field trips to local museums or libraries for further exploration of subject matter.
- Counseled students on personal issues that may affect their academic success.
- Utilized multimedia resources such as videos, podcasts, and online games to supplement instruction.
- Collaborated with other home educators to develop engaging curricula that met state standards.
- Provided guidance to students in making educational decisions.
- Encouraged critical thinking skills through open-ended questions and problem solving activities.
- Maintained a safe learning environment by adhering to established policies and procedures.
- Oversaw yearly budget to effectively purchase needed supplies, resources and memberships for children's educational needs.
- Adapted to various educational philosophies and methodologies to best serve the student's educational needs.
- Implemented strategies to incorporate movement and exercise for children's' well-being.
- Supported digital online delivery of lessons and materials in home-based environment.
- Observed students for specific learning styles and planned activities to maximize learning.
- Tailored teaching methods and materials to accommodate different learning styles and abilities.
- Created interactive learning experiences to enhance student engagement and knowledge retention.
- Kept detailed records of student progress, attendance, and educational milestones.
Nanny, Domestic Helper, & House Manager
Bouvier Family
Melbourne, FL
07.2004 - 09.2008
- Monitored the children's playtime to ensure safety and wellbeing.
- Researched new places or activities that would be interesting and beneficial for the kids.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Provided a safe environment for the children through supervision and guidance of their activities.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Read stories aloud to the children and engaged them in creative play activities.
- Provided assistance with homework assignments when needed.
- Transported children to school, extracurricular activities, and appointments when needed.
- Developed positive relationships with each child by providing nurturing care.
- Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Instructed the children in proper behavior, manners, health habits.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Managed logistics of children's daily life, including transportation to and from activities.
- Regulated children's schedules to balance rest, learning and play.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
Assistant Manager
Charlotte Russe
Melbourne, FL
07.1999 - 09.2008
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated with other departments to ensure smooth flow of operations.
- Communicated regularly with customers to gain insights into their needs.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
Education
High School Diploma -
Brevard Community College
Melbourne, FLSkills
- Decision-making skills
- Complex Problem-Solving
- Call handling
- Customer service background
- Complaint Handling
- Innovative
- Training delivery
- Client Representation
Timeline
Service Advocate, Cashier, & Drive-Up Team Member
Target Store #2547
08.2022 - Current
Homeschool Educator
Cooper Family Medicine
08.2013 - Current
Nanny, Domestic Helper, & House Manager
Bouvier Family
07.2004 - 09.2008
Assistant Manager
Charlotte Russe
07.1999 - 09.2008
High School Diploma -
Brevard Community College
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