Summary
Overview
Work History
Education
Skills
TECHNOLOGY TOOLS AND PLATFORMS
CLASS PROJECTS
Timeline
Generic

Ankit Acharya

St Louis,MO

Summary

Results-driven individual with a keen interest in kickstarting a career as a Quality Analyst. Seeking an entry-level position to leverage analytical acumen, meticulous attention to detail, and a commitment to excellence in contributing to the continuous improvement of quality standards and processes. Excited to apply theoretical knowledge gained through academic coursework in a practical, real-world setting. Background in writing and implementing test cases, developing testing plans, identifying use cases, analyzing and resolving defects.

Overview

6
6
years of professional experience

Work History

Crew Member

FF&G
02.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Assistant Manager

Wingstop
10.2020 - 12.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Volunteer

IGlobal University
06.2019 - 08.2019
  • Provided IT support by setting up and maintaining computers and other necessary technology.
  • Trained and developed students' skills in word-processing, spreadsheet and database programs.
  • Invigilated and graded projects, quizzes and examinations.
  • Set up computers and networking systems and delivered step-by-step instructions on basic use.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Communicated with students to discuss progress and need for tutoring and extra assistance.

Teacher's Assistant

IGlobal University
05.2018 - 08.2018
  • Installed and configured network printers and other peripheral devices.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Diagnosed and resolved hardware and software issues.
  • Planned and implemented upgrades to system hardware and software.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Diagnosed and executed resolution for network and server issues.

Education

Bachelor of Science - Information Technology

IGlobal University
Vienna, VA
05.2020

Skills

  • Quality Assurance (QA): Proficient in comprehensive QA processes, including test planning, case design, and execution for high-quality product delivery
  • Testing Tools: Hands-on experience with JIRA, Zephyr and Selenium for efficient automation, bug tracking, and case management
  • Agile Methodology: Experienced in Agile or Scrum environments, contributing to iterative development cycles
  • Usability Testing: Proficient in conducting assessments to evaluate the overall user experience, ensuring that software products align with user expectations and usability standards
  • Performance Testing: Experienced in employing performance testing methodologies to assess the responsiveness, stability, and scalability of applications under diverse load conditions
  • Regression Testing: Experienced in performing regression testing to maintain system stability during code changes
  • Statistical Analysis: Skilled in using statistical techniques for data interpretation, trend identification, and informed decision-making to enhance product quality
  • Documentation: Proficient in detailed documentation creation for effective cross-functional team communication
  • Process Improvement: Adept at evaluating and proposing improvements to enhance efficiency and reduce defects in QA processes
  • Collaboration: Effective collaboration with developers, product managers, and other team members for holistic quality management
  • Adaptability: Quick adaptation to evolving project requirements, technologies, and methodologies for dynamic QA challenges
  • Attention to Detail: Exceptional attention to detail for catching and addressing discrepancies in software products

TECHNOLOGY TOOLS AND PLATFORMS

  • Jira, Zephyr plug-in, Selenium
  • Operating systems: Windows, iOS, Android
  • MS Suite (Access, Word, PowerPoint) and Google Excel for test case development and defect reporting

CLASS PROJECTS

Website Development (August 2019 - December 2019, IGlobal University)

  • Developed a few websites using WIX as a platform.

https://aacharyastudents.wixsite.com/mysite



C++ Projects (Jan 2020 - May 2020, IGlobal University)

  • Developed C++ programs in Visual Studio for various assignments.
  • Utilized programming skills in functions, structures, arrays, loops, and classes.

Timeline

Crew Member

FF&G
02.2023 - Current

Assistant Manager

Wingstop
10.2020 - 12.2022

Volunteer

IGlobal University
06.2019 - 08.2019

Teacher's Assistant

IGlobal University
05.2018 - 08.2018

Bachelor of Science - Information Technology

IGlobal University
Ankit Acharya