Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
ANKIT AGRAWAL

ANKIT AGRAWAL

Chicago,USA

Summary

Over 23 years of expertise in information technology within Fortune 200 company, specializing in product and application development across diverse sectors including Logistics, Banking, Healthcare, and Business Processing. Established history of orchestrating complex projects from inception to operational status, utilizing proficiency in Azure, Kafka, C#, and SQL Server. Proven leadership in high-pressure environments, emphasizing process optimization, project management, and strategic planning.

Overview

25
25
years of professional experience

Work History

Director of Engineering (Associate Director)

Cognizant Technology Solutions
, USA
11.2010 - Current
  • Company Overview: Client: Schneider National Inc. (Logistics & Transportation), Wisconsin, USA
  • Freight Power Carrier (FPC): Spearheaded the development of product capabilities for FPC, an online marketplace for comprehensive freight management. Led a team of engineers in backend API development using Spring Boot, Azure Cloud, MongoDB, Kafka, and microservices.
  • Team Management: Directed a team of over 30 engineers, fostering collaboration and productivity to meet project goals.
  • Siebel CRM Upgrade: Oversaw the end-to-end implementation of a major Siebel CRM upgrade (IP14 to IP20). Coordinated with clients, business partners, and technical teams to ensure adherence to standards, stability, and performance.
  • API Migration to Azure Cloud: Led the migration of key Enterprise APIs for Schneider (logistics and supply chain) to a private Azure Cloud. Designed and implemented a Self-Hosted Gateway in Azure APIM to enhance security and metric discoverability, facilitating the transition from a vended hosting API platform.
  • Operational Order Management: Managed the Operational Order Management team, ensuring adherence to SLA and ITSM metrics in alignment with ITIL standards for the Schneider client.
  • DevOps Automation Project: Championed the automation of API migration using Microsoft ARM templates. Integrated GitHub with Jenkins and XebiaLabs CI/CD flows, resulting in significant efficiency gains and cost savings.
  • Client and Budget Management: Oversaw client relationships, business development, people management, and budget oversight, driving growth and maintaining elevated levels of service quality.
  • Client: Schneider National Inc. (Logistics & Transportation), Wisconsin, USA

Director of Engineering (Associate Director)

Cognizant Technology Solutions
Chicago, USA
09.2015 - 05.2020
  • Company Overview: Client: Northern Trust (Banking and Financial Services), Chicago, USA
  • Northern Trust Client: Managed Java and React-based microservices and event-driven applications for Northern Trust, focusing on integration-oriented solutions.
  • Digital Platform (TDA): Directed the development of the Target Digital Architecture (TDA), overseeing a team of 30+ engineers. Led the transition from WebLogic Portal dependencies to a persona-driven, microservices-based, cloud architecture, enhancing user experience and client access.
  • Program Increment (PI) Planning: Actively participated in the Program Increment (PI) planning for the Agile Release Train (ART) of the TDA Program. Engaged with over 150 team members to plan PI objectives, identify risks and dependencies, and generate actionable PI outputs.
  • Release Management for Enterprise Data Platform (EDP): Coordinated release activities across cross-functional teams, business units, and scrum teams. Standardized release processes with Agile Jira rules, DevOps practices, release templates, and change management protocols.
  • Agile and DevOps Transformation: Led Agile and DevOps assessments and transformations for the EDP team, driving improvements in processes and delivery.
  • Statement of Work (SOW) Management: Managed the SOW for the EDP Program as Cognizant Engagement Lead. Demonstrated expertise in SLA reporting, people management, innovation management, and client escalation management.
  • Account Management: Oversaw resourcing responsibilities for the Northern Trust account at Cognizant. Collaborated with internal staffing stakeholders, organized hiring events in Chicago, and managed account-specific hiring.
  • Senior Technical Manager - Web Trade Services (WTS): Led the middle office system for Web Trade Services, providing matching and settlement services across various instruments and industry utilities for Northern Trust.
  • Deliverables Management: Managed the delivery of dockets and other critical documents to Northern Trust business stakeholders.
  • SWIFT Upgrade: Supervised the SWIFT upgrade for the FX & Settlement business area, ensuring successful implementation and system enhancements.
  • Senior Technical Manager - Security Master Program (SMP): Directed the Security Master Program, a key initiative to streamline market data vendor usage. Integrated a primary data provider and implemented a strategic shared services model to support enterprise-wide asset data needs.
  • Client: Northern Trust (Banking and Financial Services), Chicago, USA

Delivery Manager

Cognizant Technology Solutions
Pune, India
11.2010 - 09.2015
  • Company Overview: Internal Client: Cognizant Technology Solutions, India (Corporate Finance, Immigration & Corporate Systems), Pune, India
  • Subcontractor Payment Automation: Developed a Subcontractor Payment Automation solution using ASP.NET, C#, SOA, and SQL Server for North America's Corporate Finance. This solution streamlined the payment cycle from one month to one week by integrating purchase orders, billable hours, and interfacing with PeopleSoft (GL and AP).
  • Mentorship and Training: Mentored and trained the Cognizant Pune, India Corporate Helpdesk team in Microsoft Technologies (C#, ASP.NET, SQL Server, SDLC) in 2011. Guided team members from Level 1 support roles to software development careers, fostering skill development and career progression.
  • Immigration Myvisa 2.0 Architecture: Architected the future state of the Immigration Myvisa 2.0 ecosystem. This initiative aimed to reduce application proliferation and phase out the vended product of Cognizant Immigration, creating a more streamlined and efficient system.
  • Global Mobility (Immigration) Transformation: Led the Global Mobility (Immigration)-IT tower in driving transformational initiatives. Successfully migrated over 200 processes to the Myvisa 2.0 ecosystem on the One Cognizant platform, facilitating the sunset of legacy vended products and enhancing operational efficiency.
  • Stakeholder Management: Coordinated with diverse stakeholders across Global Mobility Shared Services, Risk Management, Analytics, Compliance, and Branding & Communication, ensuring alignment and effective collaboration across functions.
  • Project Management: Oversaw day-to-day project activities including project planning, risk management using FMEA, stakeholder updates, process audits, scope management, and review of business and solution requirements.
  • People Management: Successfully expanded the Global Mobility-IT team from 2 to over 65 members across India and the USA, focusing on team growth, development, and performance.
  • Product Evaluation and Technology Integration: Assessed various products to phase out a vended Immigration product, incorporating OCR, cloud solutions, and cutting-edge technologies to enhance system capabilities.
  • H1B Process Solution: Developed a comprehensive H1B petition processing solution for Cognizant, covering all aspects from nomination to filing and processing of notices, optimizing and streamlining the process.
  • Agile Transformation: Led the Agile transformation initiative with the Stamping Solution, serving as an evangelist for Agile methodologies across other projects within the program.
  • Hackathons and Innovation: Guided the engineering team in theme-based hackathons at Cognizant India, fostering creativity and innovation. Actively participated in the Annual Corporate Innovation event, creating business outcome posters, presentations, and storyline videos, and engaging in innovation activities.
  • Internal Client: Cognizant Technology Solutions, India (Corporate Finance, Immigration & Corporate Systems), Pune, India

Individual Contributor

Eaton Corporation
Pune, India
09.2007 - 11.2010
  • Technical Skills: Proficient in C#, ASP.NET, SQL Server, Silverlight; experienced in ITIL, Business Analysis, and Development.
  • Global Performance Management Systems: Developed solutions for APEX, focusing on Global Performance Management and Enterprise Inventory Management using C#, ASP.NET, and SQL Server.
  • Enterprise Blueprint Implementation: Functioned as a specialist and business analyst for the implementation of the Enterprise Blueprint (Entities World) product across the EMEA and APAC regions. Managed statutory filing of financial statements, audit calendars, indirect tax standing data (VAT), ledger and intercompany agreement processes, and bank account management.
  • Silverlight Solutions: Created a Silverlight-based solution for the Eaton Supercharger Academy and provided support for the Maintenance Management System (MMS) used by automobile business units.
  • Design Council: Contributed to the Design Council by establishing web and design coding standards for .NET applications at Eaton.

Technical Lead

Affiliated Computer Services
Bangalore, India
08.2003 - 09.2007
  • Technical Skills: Experienced with Borland Delphi, C#, ASP.NET, SQL Server; specialized in Business Processing.
  • Leadership: Led the PMO Commercial Launch Pad team, managing a development team of 10+ for projects in insurance and healthcare sectors.
  • Direct Education Loan Solution: Implemented a solution for the Department of Education's ED Office, achieving average savings of $16K/month and generating $1.2M/year in revenue for ACS.
  • Mailroom Processing for AllState: Consolidated mailroom operations, reducing operational costs for first-party medical bills.
  • One Pass Solution: Developed an OCR-based solution for Regence and AmeriChoice, standardizing data entry for medical forms and saving about $18K/month for Regence and $12K/month for AmeriChoice.
  • MetLife Dental Solution: Managed change requests and resolved production issues for MetLife's dental, disability, and worker's comp operations, enhancing outsourced mailroom and data entry services.
  • Awards: Received an Appreciation Certificate for Cigna Phase-III project and the highest award for OCR One Pass retrofit work.
  • US Experience: Conducted onsite visits in Kentucky and Utah for training, implementation, and understanding of domestic PMO processes.
  • Application Architect: Designed solutions for digital document processing in healthcare and insurance using proprietary BPM software.
  • CMM Certification Compliance: Assisted in external audits for CMM certification compliance for ACS's new development center in Bangalore.

Software Engineer

J&B Software India Pvt. Ltd
Chennai, India
03.2002 - 07.2003

Software Engineer

Siri Technologies Pvt. Ltd
Bangalore, India
07.2000 - 06.2001

Education

Bachelor of Engineering - Computer Engineering

Mumbai University
Mumbai, India

Diploma - Advance Computing

CDAC
Pune

Skills

  • Agile frameworks and methodologies
  • Stakeholder management
  • Team leadership
  • Cloud services (Azure)
  • Data streaming (Kafka)
  • C# programming
  • ASPNET development
  • Database management (Oracle, SQL Server)
  • CRM solutions (Siebel)
  • Microservices architecture
  • ITIL practices
  • DevOps principles
  • Project management tools (Jira, Rally, MS Project)
  • Office productivity software (Visio, Office)
  • Continuous integration (Bamboo)
  • Incident management (PagerDuty)
  • Version control (GitHub, Subversion, TFS)
  • Solutions delivery and implementation
  • Program and engineering management
  • Roadmap planning
  • Budget oversight

Accomplishments

  • LEAD Certification from Harvard Business Publishing Learning.
  • Certified in SAFe Agilist (SA) 4.0 & 5.0 from Scaled Agile.
  • Certified Scrum Master (CSM) from Scrum Alliance Inc.
  • PMP PDU's trained.
  • Kafka Essential Training Completed.
  • SaaS - Salesforce Administration Training Completed.
  • AWS Certified - Cloud Practitioner.
  • Microsoft Certified Azure Fundamentals.
  • Microsoft Certified AZ-204 - Developing Solutions with Azure.

Timeline

Director of Engineering (Associate Director)

Cognizant Technology Solutions
09.2015 - 05.2020

Director of Engineering (Associate Director)

Cognizant Technology Solutions
11.2010 - Current

Delivery Manager

Cognizant Technology Solutions
11.2010 - 09.2015

Individual Contributor

Eaton Corporation
09.2007 - 11.2010

Technical Lead

Affiliated Computer Services
08.2003 - 09.2007

Software Engineer

J&B Software India Pvt. Ltd
03.2002 - 07.2003

Software Engineer

Siri Technologies Pvt. Ltd
07.2000 - 06.2001

Bachelor of Engineering - Computer Engineering

Mumbai University

Diploma - Advance Computing

CDAC

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