ANKIT KALA
Naples,FL
Summary
Experienced restaurant manager with a proven track record of successfully leading teams, optimizing operations, and consistently delivering exceptional guest experiences. Demonstrates a strong ability to drive revenue growth, control costs, and improve efficiency in both restaurant and hotel environments. Committed and passionate professional dedicated to training staff, elevating service quality, and ensuring high levels of customer satisfaction. Excited about the opportunity to bring leadership skills and operational expertise to a dynamic team.
Overview
15
15
years of professional experience
Work History
RESTAURANT MANAGER
21 Spices by Chef Asif
02.2021 - 05.2025
- Managed routine operations focused on sustaining exceptional food standards and seamless service.
- Trained new hires thoroughly to ensure job readiness.
- Initiated positive changes within the restaurant based on customer feedback.
- Balanced financial transactions, ensuring accuracy in records.
F&B MANAGEMENT TRAINEE
Nemacolin Resort
10.2019 - 12.2020
- Enhanced guest experience through prompt issue resolution.
- Overseeing stock control, ensuring efficient replenishment.
- Implemented measures to uphold workplace safety protocols.
- Developed and applied proactive strategies to mitigate issues.
F&B SUPERVISOR
Genting World Dream Cruise Lines
05.2014 - 04.2019
- Supported Manager with routine tasks.
- Conducted daily briefings focused on achieving goals.
- Oriented newly hired team member to department goals.
F&B TEAM LEADER
21 Gun Salute Fine Dining Restaurant
10.2012 - 06.2013
F&B SERVER
Jaypee Group of Hotels
10.2010 - 03.2012
Education
BACHELOR OF SCIENCE - HOTEL MANAGEMENT
Institute of Hotel Management
New Delhi01.2009
Skills
- Customer & Guest Relations
- Leadership and Team Management
- Operations and efficiency
- Daily reporting and briefings
- Technology and POS system
- Team management
- Inventory control and record keeping
- Customer engagement
- Passion for customer satisfaction
- Staff scheduling
- Customer loyalty
Timeline
RESTAURANT MANAGER
21 Spices by Chef Asif
02.2021 - 05.2025
F&B MANAGEMENT TRAINEE
Nemacolin Resort
10.2019 - 12.2020
F&B SUPERVISOR
Genting World Dream Cruise Lines
05.2014 - 04.2019
F&B TEAM LEADER
21 Gun Salute Fine Dining Restaurant
10.2012 - 06.2013
F&B SERVER
Jaypee Group of Hotels
10.2010 - 03.2012
BACHELOR OF SCIENCE - HOTEL MANAGEMENT
Institute of Hotel Management
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