Ankur Pratim Saikia
Jersey City,NJ
Summary
Analytics professional with experience in Fraud and Anti-Money Laundering Analytics Deposit Portfolio Analytics Credit Risk & Marketing Analytics Regulatory Modeling (CCAR) with expertise in Machine Learning , Big Data and Visualization
Overview
13
13
years of professional experience
Work History
Senior Assistant Vice President
EXL Service
08.2023 - Current
- Drove innovation within the organization by encouraging creative problem-solving techniques among employees.
- Collaborated with marketing teams on successful brand-building campaigns that drove awareness and demand for products or services.
- Oversaw operational improvements, increasing overall productivity and reducing costs across departments.
- Optimized supply chain operations through careful vendor selection, cost analysis, and negotiation tactics.
Assistant Vice President
EXL Service
07.2021 - 07.2023
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
- Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
Senior Manager
EXL Service
07.2019 - 06.2021
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Senior Consultant
EXL Service
10.2017 - 07.2019
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Developed custom solutions based upon clients' strict requirements.
- Exceeded customer requirements with accurate and deliverable solutions.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Evaluated clients' needs and created plan of action to provide solutions.
Assistant Manager
American Express
05.2016 - 09.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Business Analyst
American Express
08.2014 - 04.2016
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Analytical Science Consultant 1
FICO
06.2012 - 08.2014
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
Education
Master of Arts (MA) - Economics
Delhi School of Economics
01.2012
MSc - Statistics
Delhi University
01.2010
BSc - Statistics
Ramjas College
01.2008
Skills
- Cross-functional Team Leadership
- Business Development
- Predictive Analytics
- Cross-functional team leadership
- Strategic planning
- Project management
- Business development
- Growth planning
- Problem-solving
- Team leadership
- Decision-making
- Relationship building
- Team building
- Customer relationship management
- Analytical thinking
- Hiring and onboarding
- Business leadership
Accomplishments
- Supervised team of 25+ team members.
Languages
English
Full Professional
Hindi
Native or Bilingual
Assamese
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Senior Assistant Vice President
EXL Service
08.2023 - Current
Assistant Vice President
EXL Service
07.2021 - 07.2023
Senior Manager
EXL Service
07.2019 - 06.2021
Senior Consultant
EXL Service
10.2017 - 07.2019
Assistant Manager
American Express
05.2016 - 09.2017
Business Analyst
American Express
08.2014 - 04.2016
Analytical Science Consultant 1
FICO
06.2012 - 08.2014
MSc - Statistics
Delhi University
BSc - Statistics
Ramjas College
Master of Arts (MA) - Economics
Delhi School of Economics
Similar Profiles
Kavya Shree A.PKavya Shree A.P
Assistant Vice President at EXL ServiceAssistant Vice President at EXL Service
Lilian CampsLilian Camps
Senior Manager (Finance) at EXL ServiceSenior Manager (Finance) at EXL Service
Deepti BhasinDeepti Bhasin
Senior HR Business Partner at EXL ServiceSenior HR Business Partner at EXL Service