Anmiri Jimenez
New York
Summary
Organized professional prepared for this role with solid background in administrative support and executive assistance. Skilled at managing complex calendars, coordinating meetings, and handling sensitive information with utmost confidentiality. Known for excellent teamwork and adaptability, ensuring seamless operations and results-driven support.
Overview
19
19
years of professional experience
Work History
Front Desk Clerk
Goodwill Ny Industrie
Queens, NY
01.2024 - Current
- Attending Tracker, adding attendance in Salesforces
- Cover for Orientation Instructor
- Answer and monitoring income calls
- Received customers and upload Documents
Clerk accountant
Alpha Environmental services Inc
Lynbrook, NY
01.2023 - 06.2024
- Responsible for payroll, handling accounting, payments, and related computer work
Personal Assistant
New Beginnings Group
New York, NY
06.2020 - 05.2023
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Accomplished project deadlines by assisting with task completion whenever required.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Kept detailed track of household and maintenance inventory and schedules.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
- Improved document management, established systematic filing system that accelerated information retrieval.
- Streamlined office operations, implemented digital filing systems to reduce paper use and improve accessibility.
- Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Bolstered executive decision-making, conducted preliminary research on potential business ventures.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
- Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
- Improved organizational culture, initiated wellness program that promoted work-life balance.
- Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
- Enhanced executives' public image, coordinated logistics for public speaking engagements and press interviews.
- Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
- Reduced operational costs, negotiated with vendors to secure competitive rates for office supplies.
- Optimized expense tracking to ensure budget compliance, regularly reviewed and reconciled financial statements.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
- Reinforced brand consistency, oversaw updates to company website and social media profiles.
- Improved stakeholder communication, crafted and distributed concise briefing materials for executive presentations.
- Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Participated in team meetings and staff training sessions.
- Maintained entire family's schedule and organized events.
- Provided emotional support and companionship to clients.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Facilitated transportation to and from appointments.
- Helped clients to maintain independence and quality of life.
Clerk
Silkcity
Paterson, NJ
03.2016 - 03.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Tourists guided
Hotel bávaro punta cana
Bávaro, Dominican Republic
02.2010 - 02.2012
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
Server
Novotel hotel
Zürich, Switzerland
01.2008 - 05.2009
Hotel Management Trainee
Ibis Hotel
Oerlikon, Zurich, Switzerland
02.2006 - 05.2008
- Collaborated with team members to ensure seamless guest experience throughout their stay.
- Assisted event planners in coordinating successful events, conferences, and meetings at the hotel.
- Improved guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Welcomed guests to facility, addressed complaints and found solutions to problems.
- Participated in staff training sessions to continuously improve knowledge of industry best practices and trends.
- Answered telephone calls and emails to assist customers in making reservations.
- Conducted regular room inspections, ensuring adherence to high-quality standards for guest comfort and safety.
- Enhanced hotel operations efficiency by assisting in various departments such as front desk, housekeeping, and food and beverage.
- Increased revenue with upselling techniques and promoting hotel amenities to guests.
- Contributed to efficient inventory management by monitoring stock levels and placing orders when necessary.
- Used Software to enter and maintain up-to-date information for each hotel room and guests.
- Implemented effective communication strategies within the team, fostering a positive work environment that promoted collaboration and problemsolving.
- Addressed guest complaints professionally, resolving issues quickly to maintain a high level of satisfaction.
- Ensured compliance with local regulations through diligent record-keeping practices related to permits, licenses, and taxes for the business operation.
- Assisted in developing employee schedules to ensure adequate staffing levels while minimizing labor costs.
- Maintained positive lobby presence, pleasantly greeting guests and employees.
- Marketed and coordinated banquet rooms for social events and business meetings, increasing total revenue Number%.
- Fostered strong relationships with local businesses and tourism agencies, promoting the hotel as a preferred destination for travelers and event planners.
- Increased staff retention by participating in hiring processes, interviewing candidates who aligned with the hotel''s values and culture.
- Maintained accurate financial records, assisting in budget planning and cost control measures for the hotel''s success.
- Streamlined check-in and check-out processes by utilizing hotel management software effectively.
- Supported marketing efforts by creating enticing promotional materials showcasing the hotel''s features and offerings.
- Developed Type and Type skills under guidance of General Manager and other departmental leaders through hands-on work and shadowing.
- Developed strong relationships with vendors for timely delivery of supplies and services at competitive prices.
- Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
- Created Type procedures for handling reservations, cancellations and no-shows, reducing errors Number%.
- Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
- Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
- Maintained up-to-date knowledge on competitor offerings, using insights to make informed decisions on hotel strategy and improvements.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided services efficiently and with high level of accuracy.
- Developed and implemented strategies to optimize operational efficiency and maximize profits.
- Provided exceptional service and assistance to guests upon check-in.
- Increased customer service ratings through personable service.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
Education
Hotel Administrators - Business Administration And Management
Berufurkunde
Zurich Switzerland Business Administration (BUK) - Mathematics, Computer Science
Gevena university
Geneva03.2006
Skills
- Team building
- Customer Service
- Relationship Building
- Staff Management and training
- Sales expertise
- Team Collaboration
- Handling Difficult Customers
- Professional Service Standards
- Excellent communication
- Cost control
- Inventory management
- Conversant in several languages
- Microsoft office suite
- POS System
- Time management
- Hospitality services
- Administrative skills
- Problem-solving skills
- Fluent in language and language
- Multitasking and organization
- Strong work ethics
- Travel arrangements
- Valid Driver's license
- File organization
- Calendar management
- Document preparation
- Advanced multitasking
- Discretion and confidentiality
- Exceptional organization
- Strong decision-making
- Administrative support
Personal Information
Title: CLERK
Languages
German
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Portuguese
Elementary
Timeline
Front Desk Clerk
Goodwill Ny Industrie
01.2024 - Current
Clerk accountant
Alpha Environmental services Inc
01.2023 - 06.2024
Personal Assistant
New Beginnings Group
06.2020 - 05.2023
Clerk
Silkcity
03.2016 - 03.2020
Tourists guided
Hotel bávaro punta cana
02.2010 - 02.2012
Server
Novotel hotel
01.2008 - 05.2009
Hotel Management Trainee
Ibis Hotel
02.2006 - 05.2008
Business Administration (BUK) - Mathematics, Computer Science
Gevena university
Hotel Administrators - Business Administration And Management
Berufurkunde