Open To Work
ANMY PLASENCIA
Newport News,,VA
Summary
Dedicated professional with many years of experience in office support and administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Generalist
Newport News Shipyard
Newport News, VA
05.2024 - Current
- Run operational and HR-related reports from internal systems to support leadership and business needs.
- Update employee data within HRIS systems to ensure accurate personnel records and compliance.
- Manage and track system workflows to ensure timely completion of approvals and business processes.
- Perform database management, reporting, and HRIS analysis to support department operations.
- Manage complex calendar scheduling and coordinate meetings, resulting in a 95% on-time attendance rate.
- Coordinate office services including records management and departmental finances, contributing to a 15% increase in office efficiency.
- Create and maintain electronic and physical filing systems, reducing document retrieval time by 30%.
- Process labor cost transfers, correct time entries, and submit payroll corrections and salary requests.
- Review and process expense reports for accuracy, policy compliance, and timely reimbursement.
- Handle sensitive and confidential information with professionalism and discretion.
- Serve as liaison between executives and internal stakeholders to ensure clear communication.
Leasing Agent
Franklin Management Company
Newport News, VA
01.2017 - 12.2023
- Managed high-volume customer service inquiries via phone, email, online systems, and mail for 5,000+ accounts.
- Reviewed and processed rental applications including income verification, credit checks, and background screenings.
- Entered, updated, and maintained accurate tenant and property data across internal systems for 40+ properties.
- Generated reports, reviewed data for discrepancies, and ensured accuracy of records.
- Prepared correspondence, letters, and reports using collected data and documentation.
- Processed account closures, reviewed move-out damages, and handled security deposit refunds in compliance with policies.
- Prepared and distributed rent increase notices and reviewed reports for accuracy.
- Maintained 100% on-time completion of tasks and deadlines.
Receptionist
Doctors Office
Woodside, NY
09.2010 - 10.2012
- Managed patient scheduling, data entry, and record maintenance in a fast-paced medical office.
- Maintained organized and confidential patient files in compliance with data integrity standards.
- Prepared, proofread, and formatted correspondence and documentation.
- Handled patient check-ins and check-outs and processed payments.
- Provided excellent customer service while balancing multiple administrative priorities.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT01-2025
Skills
- HRIS Support
- Employee Data Management
- Report Generation and Data Analysis
- SAP SuccessFactors
- MyHR
- Microsoft Excel
- Workflow Tracking and Processing
- Confidential Records Handling
- Records Management and Filing Systems
- Process Improvement
- Time Management and Multitasking
- Written and Verbal Communication
- Calendar and Meeting Management
- Expense Report Processing
- Microsoft Office
- Problem solving
- Time management
- Attention to detail
Certification
Notary Public, Virginia
Clearance
Active Secret
Languages
Spanish
Professional
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$70000/yr - $100000/yrTimeline
Administrative Generalist
Newport News Shipyard
05.2024 - Current
Leasing Agent
Franklin Management Company
01.2017 - 12.2023
Receptionist
Doctors Office
09.2010 - 10.2012
Bachelor of Science - Business Administration And Management
Western Governors University