Ann Adair-Smith
Daytona,FL
Summary
Dedicated, loyal, motivated, and detail-oriented Administrative Coordination professional with a strong preference for Administrative, Human Resources or Project Analyst positions. Hardworking, responsible, punctual and productive professional with experience in a fast pace office with little to no supervision. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
12
12
years of professional experience
Work History
Analyst –Planning & Projects
VAIL RESORTS INCORPORATED
03.2021 - Current
- Administrative support of strategic, high-risk capital projects across our corporate portfolio of 41 ski resorts
- Provided analytical support for planning and construction of restaurants, ski lifts, snowmaking expansions, and resort base area improvements
- Coordinating contracts, procurement, financial processes
- Monitored project timelines, identifying potential risks
- Established strong relationships with vendors through attentive service and proactive issue resolution, navigational assistance while fostering long-term partnerships
- Assisted in budget monitoring to minimize financial risk and timely completion
- Partner with project team members to identify and quickly address problems.
- Wrote, updated and maintained project documentation.
- Coordination of on-boarding new team members.
Sr. Administrative Specialist - Hybrid
VAIL RESORTS INCORPORATED / KEYSTONE RESORT
01.2018 - 01.2021
- Delivered top-notch administrative support to Mountain Operation staff, promoting excellence in office operations.
- General Accurate and timely payroll processing for 12 Mountain Operations Departments, including correcting exceptions, input times when needed, distribute timecard reports, and approve payroll on a biweekly basis
- Collaborated with HR to streamline hiring processes, reducing time-to-fill for open positions.
- Coordinated training for new team members, overseeing onboarding details.
- Consistent communication of policies and procedures to departments and employees resort-wide
- Budget development, administration, forecasting, and financial management
- Project planning and execution for the Mountain Operations Departments
- Conducted research to assist with routine tasks and special projects.
- Routine purchasing, receiving, and invoice processing Mountain Operation departments
- Maintained strict confidentiality while managing sensitive information related to personnel matters and financial records.
- Seasonal administrative assistance supervision duties.
- Ensured smooth communication between departments as a liaison
- Provided exceptional customer service to internal and external guests, addressing their needs promptly and professionally.
- Supported budget management efforts by tracking expenditures
- Scheduled meetings booked meeting rooms.
- Offered technical support and troubleshot issues.
- Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
- Identified communication channels to set roadmap to distribute information.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Maintenance Coordinator
VAIL RESORTS INCORPORATED / BEAVER CREEK RESORT
01.2013 - 01.2018
- Administrative Coordination leadership on behalf of the Mountain Services Manager and Mountain Service staff, bi-weekly payroll / timekeeping for staff of 20
- General coordination efforts including verification of work orders, ordering parts / materials for maintenance technicians, and scheduling annual test / inspections for facilities
- Regular communication with facility managers and response to work order questions and concerns
- Purchase order compilation, and the daily sending / receiving invoices from vendors to accounts payable
- Monthly department credit card reconciliations and labor allocation charge oversight.
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
- Promoted a culture of teamwork and collaboration within the maintenance department, leading to increased employee morale and overall job satisfaction.
- Assisted upper management in developing long-term strategies for improving overall plant reliability by providing input based on past experiences.
- Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
- Increased overall facility efficiency by identifying areas for improvement and implementing necessary upgrades.
- Administered work orders for maintenance requests and saw orders through to completion.
- Streamlined work order management for enhanced productivity, effectively managing a team of technicians.
- Scheduled and oversaw maintenance, repair and installation activities.
- Organized ongoing maintenance schedules to boost system performance.
Education
No Degree - Human Resources
MSEC (MSEC / Mountain States Employer’s Council)
Denver, CONo Degree - Human Resources Development
SHRM (SHRM / Society For Human Resource Management)
No Degree - Emergency Service Technician (EMT)
Colorado Mountain College
Edwards, CO12.2011
Vocational Degree - Administrative Professional
Lakeshore Technical College
Kiel, WI05.1984
Skills
- Microsoft Office Programs
- HRIS Systems
- Procurement/Coupa
- ADP Payroll Systems
- NEOGOV
- Medical Terminology
- Remote Work
- Analytical Thinking
- Written/Verbal Communication
- Adaptability and Flexibility
Timeline
Analyst –Planning & Projects
VAIL RESORTS INCORPORATED
03.2021 - Current
Sr. Administrative Specialist - Hybrid
VAIL RESORTS INCORPORATED / KEYSTONE RESORT
01.2018 - 01.2021
Maintenance Coordinator
VAIL RESORTS INCORPORATED / BEAVER CREEK RESORT
01.2013 - 01.2018
No Degree - Human Resources
MSEC (MSEC / Mountain States Employer’s Council)
No Degree - Human Resources Development
SHRM (SHRM / Society For Human Resource Management)
No Degree - Emergency Service Technician (EMT)
Colorado Mountain College
Vocational Degree - Administrative Professional
Lakeshore Technical College