Dynamic Registered Nurse Assistant Manager at Kaiser Permanente with a proven track record in clinical leadership and quality improvement. Enhanced patient care through evidence-based practices and fostered a collaborative work environment. Skilled in conflict management and budget oversight, driving operational efficiency while mentoring staff for professional growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse Assistant Manager
Kaiser Permanente
04.2023 - 04.2025
Improved patient care by implementing evidence-based nursing practices and protocols.
Maintained regulatory compliance by staying up-to-date with industry standards and implementing necessary changes efficiently.
Assisted in budget management by tracking expenses, identifying cost-saving measures, and allocating resources effectively.
Fostered a positive work culture by recognizing outstanding performance among peers through employee recognition programs.
Successfully resolved patient complaints, fostering trust and positive relationships between patients, families, and healthcare providers.
Served as a mentor to junior nursing staff, guiding their professional development and building strong team dynamics.
Evaluated staff performance regularly, providing constructive feedback and creating opportunities for professional growth.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Accelerated discharge planning processes by collaborating with case managers, social workers, physicians, and other healthcare professionals involved in the continuum of care.
Registered Nurse Assistant Manager
Kaiser Permanente
08.2019 - 04.2023
Improved patient care by implementing evidence-based nursing practices and protocols.
Maintained regulatory compliance by staying up-to-date with industry standards and implementing necessary changes efficiently.
Assisted in budget management by tracking expenses, identifying cost-saving measures, and allocating resources effectively.
Fostered a positive work culture by recognizing outstanding performance among peers through employee recognition programs.
Increased patient safety by consistently monitoring the clinical environment for potential hazards or risks.
Enhanced staff communication and collaboration through regular team meetings and open discussions.
Evaluated staff performance regularly, providing constructive feedback and creating opportunities for professional growth.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Staff Nurse
Dignity Health St Joseph's Medical Center
07.2011 - 08.2020
Performed comprehensive assessments to identify subtle changes in neonates'' conditions that may indicate potential issues or complications.
Demonstrated excellent time management skills in a high-stress environment, prioritizing tasks to provide optimal care for numerous patients simultaneously.
Promoted a safe environment through adherence to infection control policies, reducing risk of cross-contamination among patients.
Increased clinical competency by attending educational workshops, staying current on evidence-based practices in neonatal care.
Managed parent-infant bonding opportunities such as kangaroo care sessions while maintaining medical stability for improved developmental outcomes.
Served as an advocate for neonates and their families when collaborating with interdisciplinary team members, ensuring best interests were considered throughout treatment planning.
Supported breastfeeding mothers through education and guidance on lactation techniques, increasing successful breastfeeding rates among NICU patients.
Responded quickly and effectively to emergency situations in the NICU setting, stabilizing patients as needed prior to physician intervention.
Assisted physicians during rounds, ensuring clear communication about patient status and necessary interventions.
Staff Registered Nurse, NICU
Dameron Hospital
01.2007 - 03.2011
Assisted with complex medical procedures such as intubation, lumbar punctures, and umbilical line placements under physician supervision.
Maintained a safe and clean environment by adhering to infection control policies, proper equipment handling, and waste disposal procedures.
Promoted family-centered care by providing education, support, and resources to parents of NICU patients.
Reduced complications by closely monitoring vital signs, administering medications, and assessing newborns'' overall condition.
Enhanced patient care by implementing evidence-based nursing practices and protocols in the NICU setting.
NICU Nurse
San Joaquin County General Hospital
09.2007 - 03.2010
Facilitated parental involvement in newborn care, strengthening family bonds and supporting emotional well-being.
Collaborated with interdisciplinary healthcare teams for optimal patient outcomes.
Provided critical care for neonates requiring mechanical ventilation, closely monitoring and adjusting settings as needed.
Led quality improvement initiatives, analyzing care outcomes and implementing strategies for continuous enhancement.
Education
No Degree - Lactation Consultant
UC San Diego Extension
San Diego, CA
09-2016
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ
07-2012
Associate of Science - Nursing
San Joaquin Delta College
Stockton, CA
12-2006
Skills
Clinical leadership
Quality improvement
Staff management
Clinical expertise
Conflict management
Accomplishments
Supervised team of 25 staff members.
Achieved 100% participation through effectively encouraging staff to do the People Pulse Survey.
Collaborated with team of 10 in the development of Family Integrated Care in the Special Care Nursery.
Consorted with team of 10 in the utilization of Donor Human Milk in Special Care Nursery and Mother Baby.
Certification
AHA BLS Certificate - June 30, 2026
AHA BLS Instructor Certificate - September 30, 2026
California Licensed Registered Nurse - November 30, 2026
Neonatal Resuscitation Program Certificate - January 31, 2027
International Board Certified Lactation Consultant - December 31, 2028
Registered Nurse Certified - Neonatal Intensive Care, - July 31, 2027
Pediatric Advanced Life Support Certificate - February 28, 2027
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
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Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group