Ann Ames

Work History

Building Operations Employee-Work Leader

Duquesne University

06.2021 - Current

Self-motivated, with a strong sense of personal responsibility.
Managed multiple projects simultaneously while maintaining strict deadlines and quality standards.
Implemented innovative solutions to overcome challenges faced during project execution, ensuring successful outcomes.
Coached team members in skill development, resulting in enhanced job performances and career growth.
Maintained a safe work environment by enforcing compliance with safety regulations and company policies.
Delivered exceptional customer service by addressing client needs promptly and efficiently, resulting in high levels of satisfaction.
Maintained organized work area by cleaning and removing hazards.
Inspected products and machines to maintain quality and efficiency.
Trained new production staff members on safe and efficient production procedures and proper machine operations.

Facilities Maintenance Supervisor

Duquesne University

06.2019 - 06.2021

Coordinated with vendors and contractors to ensure high-quality services at competitive prices, optimizing budget utilization.
Created detailed reports on facility conditions, enabling informed decision-making for management regarding upgrades or repairs.
Acted as a key liaison between the maintenance department, upper management, and building occupants – ensuring clear communication of expectations and priorities.
Managed a team of skilled technicians for timely completion of repair tasks, ensuring minimal downtime.
Promoted positive employee morale by fostering an inclusive work environment and addressing workplace issues promptly.
Established strong relationships with building occupants through transparent communication and prompt issue resolution, enhancing tenant satisfaction.
Developed and implemented an efficient work order system, streamlining the maintenance request process.
Implemented energy-efficient practices in facility operations, contributing to cost savings and environmental sustainability.
Conducted staff training programs to enhance technical skills and promote adherence to safety protocols, minimizing workplace accidents.
Scheduled routine maintenance and repair of facility equipment.
Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
Managed staff of 32, created work schedules, distributed assignments, and supervised day-to-day operations.
Managed efficient teams of up to 32 employees.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Organized ongoing maintenance schedules to boost system performance.

Heavy Cleaner

Duquesne University

Pittsburgh , PA

11.2005 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Summary

Overview

Work History

Building Operations Employee-Work Leader

Facilities Maintenance Supervisor

Heavy Cleaner

Education

N/A - Education

High School Diploma -

Skills

Timeline

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