Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ann Boyes

Chowchilla,CA

Summary

Dynamic Human Resources professional with extensive experience with public and non-profit agencies, excelling in benefits and leave administration and payroll processing. Proven track record in enhancing employee onboarding and fostering strong relationships. Skilled in managing personnel records and implementing HR policies, ensuring compliance and confidentiality while driving organizational success.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Human Resources Assistant I

Community Action Partnership Of Madera County
10.2023 - Current
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Certified by the State of California as a Livescan fingerprint roller.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
  • Created job descriptions on boards for vacant jobs.
  • Participated in job fairs to recruit new talent.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

Personnel Technician

County of Santa Cruz
07.2014 - 10.2023
  • Maintained confidentiality of sensitive employee information, upholding high ethical standards and building trust among staff members.
  • Managed benefits administration, providing employees with accurate information and timely updates regarding their benefit options and enrollment status.
  • Created and implemented employee benefit education plan and answered benefit-related questions to help employees select options.
  • Administered employee benefits programs and assisted with open enrollment.
  • Fostered and developed employee leave programs to improve employee effectiveness.
  • Ensured compliance with labor laws and regulations, conducting thorough audits of personnel records and procedures.

Personnel Technician

County of Sacramento
05.2007 - 07.2014
  • Administered employee leaves for a department of 1,900 employees.
  • Managed employee leave records in SAP payroll system.
  • Attended County-wide meetings for the Human Resources Manager as the SME on FMLA/CFRA
  • Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
  • Cross-trained to cover other personnel staff duties to facilitate office management.
  • Training Coordinator for department employees.
  • Facilities contact for the Human Resources office, assisting with emergency drills and advocating for staff members.
  • Coordinated with department IT for changes to computers, phones, workstations and equipment for employee movement in the office.

Personnel Specialist II

County of Sacramento
11.2006 - 05.2007
  • Entered time sheets for approximately 250 department employees in SAP payroll system bi-weekly.
  • Ensured employees were paid timely and accurately.
  • Advises employees, supervisors and managers on payroll related matters.
  • Explained personnel policies and procedures related to payroll
  • Processed paperwork and system entries for new hires, transfers, terminations and other payroll actions.

Senior Office Assistant, Confidential

County of Sacramento
07.2005 - 11.2006
  • Lead worker to Office Assistant.
  • Maintained records for Livescan background clearances.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues via phone, email, or in-person interactions.
  • Provided backup support to other staff members during periods of high workload or employee absences to ensure continuity of operations.
  • Enhanced team productivity by providing administrative support, including scheduling, travel coordination, and meeting preparation.
  • Reduced operational costs through effective management of office supplies and equipment inventory.
  • Processed incoming and outgoing mail and packages according to established procedures.

Office Manager

Grantline Veterinary Hospital, Inc.
01.2000 - 07.2005
  • Supervised a reception staff of 3-4 employees.
  • Processed and mailed monthly billing statements.
  • Accounts receivables, contacting clients regarding overdue accounts and appearing in small claims court on delinquent accounts when necessary.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained positive client relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Contracts Assistant / Division Assistant

Blue Ribbon Stairs, Inc.
04.1995 - 10.1999
  • Prepared proposals for sub-contracting jobs to area builders.
  • Processed changes to existing jobs and verified the floor plans reflected the appropriate updates.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Maintained accurate records of division expenses, facilitating effective budget planning and allocation of resources.
  • Managed calendars and schedules for the division, ensuring timely completion of projects and deadlines.
  • Maintained strict confidentiality when handling sensitive information pertaining to personnel matters or company-related issues that required discretion.

Education

Associate of Arts - General Studies

Cosumnes River College
Sacramento, CA

Skills

  • Administrative skills
  • Payroll processing
  • Benefits administration
  • Human resources administration
  • Employee onboarding
  • Background checks
  • HR policies
  • Recruitment
  • Personnel records management
  • Microsoft office
  • Critical thinking
  • Relationship building

Certification

  • Certified fingerprint roller, State of California

Timeline

Human Resources Assistant I

Community Action Partnership Of Madera County
10.2023 - Current

Personnel Technician

County of Santa Cruz
07.2014 - 10.2023

Personnel Technician

County of Sacramento
05.2007 - 07.2014

Personnel Specialist II

County of Sacramento
11.2006 - 05.2007

Senior Office Assistant, Confidential

County of Sacramento
07.2005 - 11.2006

Office Manager

Grantline Veterinary Hospital, Inc.
01.2000 - 07.2005

Contracts Assistant / Division Assistant

Blue Ribbon Stairs, Inc.
04.1995 - 10.1999

Associate of Arts - General Studies

Cosumnes River College

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