Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann Burkes

Green Cove Springs,Florida

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Experience includes office management, accounting, accounts receivable, invoicing, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

25
25
years of professional experience

Work History

Salon Owner/Operator

Essence of You
Green Cove Springs, FL
02.2023 - Current
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Organized and scheduled appointments for clients using software systems.
  • Created marketing strategies to increase clientele and expand the business.
  • Performed thorough consultations with clients to determine desired eyebrow shape and color.
  • Provided detailed instructions for post-procedure care and follow-up visits.
  • Utilized a hand-held tool to implant pigment in the dermal layer of skin.
  • Ensured that all tools were properly sterilized between treatments.
  • Maintained cleanliness of work area before, during, and after each procedure.
  • Performed touch-ups or corrections if necessary after initial treatment period was completed.
  • Educated clients about the microblading process, potential risks and benefits associated with it.
  • Demonstrated proper technique for drawing eyebrows according to individual facial features.
  • Ordered supplies needed for microblading services such as pigments, needles, numbing agents.
  • Kept accurate records of services provided and tracked progress over time.
  • Maintained a professional demeanor while interacting with customers both in person and over the phone.

Payroll Specialist

East Coast Site & Utilities LLC
Green Cove Springs, FL
01.2023 - Current
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
  • Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
  • Identified and recruited staff members, including managers and sales personnel.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Monitored cash flow to ensure proper budgeting of resources.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
  • Ensured compliance with all local laws and regulations related to the business operations.

Owner

HOPE Underground Utilities INC
JACKSONVILLE, FL
02.2008 - 12.2022
  • Developed strategic plans to increase profitability and efficiency.
  • Managed daily operations of business, including hiring and training staff.
  • Identified new opportunities for growth, expansion, and diversification.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Analyzed industry trends to develop competitive strategies.
  • Collaborated with other owners on joint ventures and shared resources.
  • Reviewed legal documents related to business operations.
  • Analyzed employee time records to determine eligibility for overtime pay according to company policies.
  • Assisted with the preparation of biweekly payroll reports for management review.
  • Managed payroll taxes and deductions, including 401 contributions, health insurance premiums, garnishments.
  • Monitored changes in applicable laws regarding wages and taxation, keeping abreast of any new developments that may affect current payroll operations.
  • Provided support to employees regarding issues related to their paychecks or other payroll matters.
  • Conducted periodic audits of payroll data to ensure accuracy of payments and deductions.
  • Reviewed all manual checks issued by the organization prior to release for payment.
  • Facilitated timely resolution of any discrepancies between vendor invoices and employee earnings and deductions.

Office Administrative Assistant

American Amphibious
Belle Chasse, LA
12.2005 - 07.2007
  • Organized and maintained filing systems, both paper and electronic.
  • Created expense reports, tracked invoices, and processed payments.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Coordinated travel arrangements for employees including flights, hotels and car rentals.
  • Collected data from various sources to create accurate financial statements on a monthly basis.
  • Provided support to other departments by completing clerical tasks as needed.
  • Recorded minutes during weekly staff meetings.
  • Set up new hire paperwork according to company standards.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Compiled statistical reports related to sales activities.

Office Manager

ACI Contracting Inc
Jacksonville, FL
01.2000 - 06.2005
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.

Education

Permanent Makeup

Simple Sweet Beauty
Jacksonville, FL
12-2023

GED -

Daytona Beach Community College
Daytona Beach, FL
06-1994

Esthetician

Parisian Spa Institute
Jacksonville, FL

Skills

  • Employee Training
  • Appointment Scheduling
  • Staff Management
  • Hygiene standards
  • Health and safety
  • Cost Control
  • Contract Administration
  • Administrative Management
  • Financial Oversight
  • Revenue Generation
  • Strategize business plans
  • Professional Demeanor
  • Marketing strategy
  • Cross-functional team management
  • Revenue Forecasting
  • Oversee administrative functions
  • Problem-solving abilities
  • Adaptability
  • Team building
  • Improve performance
  • Records Organization and Management

Timeline

Salon Owner/Operator

Essence of You
02.2023 - Current

Payroll Specialist

East Coast Site & Utilities LLC
01.2023 - Current

Owner

HOPE Underground Utilities INC
02.2008 - 12.2022

Office Administrative Assistant

American Amphibious
12.2005 - 07.2007

Office Manager

ACI Contracting Inc
01.2000 - 06.2005

Permanent Makeup

Simple Sweet Beauty

GED -

Daytona Beach Community College

Esthetician

Parisian Spa Institute

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Ann Burkes