Ann Cassady

• Work in outpatient clinc setting and create individualized exercise programs for patients in alignment with established goals.
• Orthopedic rehabilitation of all body parts, including hand/shoulder therapy.
• Document the course of care in SOAP note form
• Document in EMR. Currently using Athena, and previous experience with Touchworks.
• Collaborate with team members to develop new methods of treatment and patient education
• Educate clients on equipment use, and adaptive device adjustments
• Available to answer questions from patients via phone and in person.
• Communicate with physicians to provide updates on patient care.
• Offer friendly care, and good customer service, even through challenging situations.
• Attend/complete CEU courses, to further my understanding, and education.
• Assist in scheduling patients, and other clerical duties as needed

Front-End Clerk (2005-2008)

• Provided customer service through a variety of services as a front-end grocery clerk.
• Various assigned janitorial duties responsible for cleanliness of the store for sanitary, and visual appeal

Gas Station Attendant (2008)

• Offered assistance to customers unfamiliar, or physically impaired and unable to fuel vehicles.
• Organization of inventory, and money management.

Deli/Bakery Clerk (2008-2011)

• Customer Service offered for assistance with Deli services
• Independently worked various work shifts, including opening department, and closing department. Documentation of temperature and record keeping in compliance with health code standards.