Ann Clarke
Melbourne,FL
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others and a patient's advocate,
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intake Specialist
Circles of Care, Inc.
04.2023 - Current
- Contribute quality care and service to the client by assisting clients and families in receiving maximum benefits from psychiatric care by providing comprehensive pre-crisis intervention and support
- Demonstrated adaptability when faced with changing circumstances or new challenges within the role, maintaining consistent performance levels under pressure.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- The objective is to assist the client in remaining in the least restrictive environment.
- Facilitated communication between clients and other service providers.
- Improved interdepartmental communication through regular updates on client progress, fostering better case management across teams.
- Entered referrals into appropriate system based on type of referral obtained.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
Licensed Practical Nurse
New Graduate
02.2024 - 03.2024
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Evaluated patient histories, complaints, and current symptoms.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Comforted and counseled patients and families throughout care process.
- Developed and implemented individualized patient care plans.
- Assisted with admissions, appointments, transfers, and discharges.
- Obtained patient vital signs and input/output measurements from inpatients.
- Delivered emotional support to patients and families during challenging times.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
Scrub Tech Trainee
Health First's Holmes Regional Medical Center
03.2022 - 10.2022
- Keep operating room, surgical devices and instruments sterile
- Don Surgeon,s gown and glove
- Don gown and glove
- Prepare and set up surgical equipment for surgeons and assist surgeons with medical equipment and procedures
- Complete instruments physical counts with RN
- Communicate with vendors, employees, surgeons and supervisors.
- Ensure smooth operation of surgical procedures, collaborating closely with the surgical team and adhering to strict protocols.
- Breakdown surgical field and return instruments to sterile processing
Pharmacy Courier
Health First Medical Group
04.2021 - 03.2022
- Deliver medicine and medical equipment to patients residence
- Communicate with patients via phone and face to face
- Ensure all orders are explained, signed and return to pharmacy
- Sanitized all equipments used to transfer medicine
- Communicate with pharmacy techs, supervisors and managers
- Uphold all standards, policies and regulations of Health first Medical Center.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Obtained signatures for delivery documents and packages.
- Utilized GPS navigation systems to navigate faster routes.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Security Officer
Allied Universal Security
04.2019 - 04.2021
- This job role consisted of providing security to multiple Department of Defense (DOD) contracting sites
- Monitor close circuit camera systems, helping provide safe secure environment for employees, contractors and visitors on site
- Other duties consisted of reporting directly to supervisors any security matters and apply security principles and procedures to all functions.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Parole and Probation Officer
FL Department of Corrections
04.2017 - 01.2019
- Evaluates offender progress and recommends intensity of supervision based on observations from time of conviction through the period of adjustment after release from an institution
- Assists offenders in securing jobs, maintains contacts with business organizations and employment agencies, and arrange for employment interviews
- Counsels and refers offenders to specialized treatment services at guidance clinics, mental health clinics, and related organizations
- Records offender restitution payments, cost of supervision, court costs, as well as other related payments
- Maintains an awareness of offenders' daily activities and evaluates desirability to remain at liberty
- Represents the Department of Corrections in all parole hearings for inmates assigned to caseload
- Appears as a witness at parole or probation hearings and responsible for the case management of all assigned inmates
- Evaluates information from reports, interviews and correspondence and prepares case histories for recommendations for inmate classification and job assignment.
Case Manager
DCM /IMPOWER, INC
02.2016 - 03.2017
- Maintain case management data
- Complete Home Studies of client and home visits
- Communicate with therapist, attorneys, doctors and other agencies
- Work directly with transporting clients to court
- Held the role of attending and testifying in several court hearings.
- Assessed community needs and identified resources for social and community service programs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Education
Licensed Practical Nurse - Practical Nursing
Doxa Academy
Melbourne, FL02.2024
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12.2015
Associate of Arts - General Education
Eastern Florida State College
Melbourne, FL08.2012
Skills
- Integrity/Professionalism
- Compassion and Empathy
- Teamwork
- Communication
- Critical Thinking
- Attention to Details
- Time Management
- Security
- First Aid CPR AED (First Aid CPR AED)
- Law Enforcement
Certification
- Licensed Practical Nurse Diploma
- First Aid Certification
- CPR Certification
- BLS Certification
- Class D Security License
Additional Information
Reference given upon request.
Timeline
Licensed Practical Nurse
New Graduate
02.2024 - 03.2024
Intake Specialist
Circles of Care, Inc.
04.2023 - Current
Scrub Tech Trainee
Health First's Holmes Regional Medical Center
03.2022 - 10.2022
Pharmacy Courier
Health First Medical Group
04.2021 - 03.2022
Security Officer
Allied Universal Security
04.2019 - 04.2021
Parole and Probation Officer
FL Department of Corrections
04.2017 - 01.2019
Case Manager
DCM /IMPOWER, INC
02.2016 - 03.2017
Licensed Practical Nurse - Practical Nursing
Doxa Academy
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - General Education
Eastern Florida State College