Ann Clifton
Johnstown,CO
Summary
Seasoned Clinical Admissions Associate with a robust background in behavioral therapy, notably at Action Behavior Centers. Expert in project management and relationship building, I excel in streamlining clinical processes and elevating client experiences. Proven track record in enhancing enrollment forecasts through strategic planning and adaptability.
Overview
8
8
years of professional experience
Work History
Clinical Admissions Associate
Action Behavior Centers
09.2023 - Current
- Implementing innovative marketing + admissions duties aiming at increasing applications from underrepresented, and diverse populations
- Utilizing data analysis techniques to identify areas for improvement with the admissions process
- Providing support to the operations manager and clinical leadership team
- Sustaining a cultural role model for my teammates by embodying all core values
- Coordinating clinical tours for prospective families, and ensuring that they had access to relevant information during their visit
- Correlating relations between patients and the clinical team
- Responsible for patient health records
- Guiding accurate completion of paperwork for clients
- Maintaining front desk duties including phone services and emails, scheduling management, and customer-facing interactions
Registered Behavioral Technician
Action Behavior Centers
02.2022 - 09.2023
- Provided comprehensive 1:1 ABA therapy services to children with Autism while implementing specialized programming including Behavioral Intervention Plans to promote individual independence
- Attended monthly multidisciplinary team meetings to discuss client progress and collaborate on recommendations for future treatment goals
- Maintained accurate documentation of all therapeutic activities according to agency policies and standards of care
- Created and cultivated positive rapport with clients, achieving a safe environment for therapy
- Promoted from a level II RBT to a level IV RBT
Registered Behavioral Therapist
Hopebridge
12.2020 - 02.2022
- Developed group curriculum designed around target skills identified by assessment results
- Conducted assessments including Functional Behavioral Assessments and implemented behavior intervention plans
- Organized, and led structured programs of counseling, work, study, recreation, and social activities for clients
- Counseled clients or patients to assist in overcoming dependencies, adjusting to life, or making changes
Juicer
Fresh Thyme
10.2018 - 12.2020
- Demonstrated exceptional customer service skills by providing friendly, helpful advice on selections to patrons
- Maintained accurate records of inventory levels and restocked supplies as needed
- Quality standard inspections
- Maintained organization and sanitation protocols
- Adhered strictly to company policies regarding cash handling, safety, and hygiene
- Ensured compliance with health code regulations at all times while preparing beverages or food items
- Provided training to new staff members to ensure accuracy of company guidelines and policies
Before/After School Care
YMCA
04.2017 - 12.2020
- Provided safe and nurturing environment for children of all ages
- Managed conflict between students while promoting respect among peers and ensured children followed safety guidelines at all times
- Developed creative activities to engage children in learning
Education
Human Services Family Development -
Indiana State University
Terre Haute, INSkills
- Effective Project Coordination
- Adherence to Ethical Principles
- Demonstrated Sales Expertise
- Networking Proficiency
- Strong Written Communication
- Proficient Task Management
- Expense Management
- Database management
- Collaboration
- Strong Communication
- Event Planning
- Networking Abilities
- Interpersonal Skills
- Strategic Planning
- Time Management
- Decision-Making
- Community Outreach
- Technical Documentation
- Adaptability
Timeline
Clinical Admissions Associate
Action Behavior Centers
09.2023 - Current
Registered Behavioral Technician
Action Behavior Centers
02.2022 - 09.2023
Registered Behavioral Therapist
Hopebridge
12.2020 - 02.2022
Juicer
Fresh Thyme
10.2018 - 12.2020
Before/After School Care
YMCA
04.2017 - 12.2020
Human Services Family Development -
Indiana State University
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