ANN CLOCK
San Jose
Overview
41
41
years of professional experience
Work History
Sales Consultant
ClearChoice
10.2019 - Current
- Average sales/collections $4-5 million annually
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Community Outreach Manager
Hearwell Audiology
11.2015 - 10.2019
- Developed a strategic plan for community outreach initiatives, establishing measurable objectives and timelines to track progress and ensure ongoing success.
- Collaborated with program teams, community organizations, peers and volunteers in execution of events and activities.
- Assisted with development of outreach strategies and marketing tools to reach priority audiences.
- Promoted cross-functional collaboration within the organization to develop comprehensive solutions for community needs.
- Enhanced relationships with local organizations through consistent communication and collaboration.
- Coordinated educational workshops that increased awareness of available resources within the community.
- Cultivated a positive team environment through effective leadership, clear communication, and ongoing professional development opportunities.
- Increased community engagement by developing and implementing targeted outreach programs.
- Served as a liaison between the organization''s leadership team and external partners or stakeholders involved in communal projects.
- Developed and maintained mutually beneficial relationships with agencies and organizations across state.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Conducted community workshops to promote different programs and educate public on available services.
Invisalign Sales
Marin Dental Care
09.2009 - 05.2014
Sales Representative Manager
Biolase Technology
01.2001 - 11.2006
- Dental Laser Device Sales and Clinical Trainer carrying $1.2 million annual revenue
- Customer support and product clinical training
- Attended local and national level trade shows
- #1 LaserSmile Salesperson 2002, Top salesperson CDA 2004, Top salesperson CDA 2005
- Provided team product clinical training within and outside of territory
- Led sales presentations and product demonstrations, showcasing unique value proposition to potential clients.
- Mentored junior sales representatives, imparting industry knowledge and best practices for long-term career growth.
- Retained key accounts through proactive relationship management and addressing customer concerns promptly.
- Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.
Registered Dental Hygienist - Laser Certified
Fremont Dental Group
08.1983 - 02.2000
Education
Associate of Science - Dental Hygiene
Foothill College
Los Altos, CA06.1983
Skills
- Customer Relationship Management
- Time Management
- Product and service knowledge
- Objection handling
- Persuasive Communication
- Prospecting skills
- Closing Techniques
- Community Networking
Timeline
Sales Consultant
ClearChoice
10.2019 - Current
Community Outreach Manager
Hearwell Audiology
11.2015 - 10.2019
Invisalign Sales
Marin Dental Care
09.2009 - 05.2014
Sales Representative Manager
Biolase Technology
01.2001 - 11.2006
Registered Dental Hygienist - Laser Certified
Fremont Dental Group
08.1983 - 02.2000
Associate of Science - Dental Hygiene
Foothill College
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