Ann Costigan

Van Nuys,CA

Summary

Dynamic communicator with a knack for driving results. Resourceful Service Consultant known for productivity and efficiency in task completion. Passionate about supporting meaningful causes and eager to be part of a mission-driven team. Skilled in client relationship management, operational improvement, and strategic planning. Excel at communication, problem-solving, and adaptability, ensuring seamless service delivery and customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

years of professional experience

Work History

Studio Service Consultant

Bloomingdales Fashion Square

Los Angeles, CA

08.2021 - Current

Established positive relationships with key industry leaders both internally and externally.
Handled incoming calls from customers regarding product or service orders.
Assisted customers in selecting appropriate services based on individual needs and preferences.
Educated customers about the features and benefits of different services offered by the company.
Participated in team meetings to discuss potential solutions for improving customer experience.
Developed strategies to increase customer loyalty and retention rates.
Attended conferences, vendor events and workshops to meet and network with potential new clients.
Consulted with clients to outline options and obtain permission to proceed with service.
Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.

Image Consultant

Saks 5th Avenue

Beverly Hills, CA

05.2011 - 07.2021

Provided exceptional customer service at all times by going above and beyond expectations.
Developed strong relationships with vendors to ensure timely delivery of product orders.
Organized merchandise displays to create an inviting atmosphere for customers.
Advised brides on styling options based on their body type and desired look.
Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
Conducted follow-up calls with clients to ensure satisfaction with purchases or services rendered.
Developed and maintained positive customer relationships through effective communication.

Education

Some College (No Degree) - Fine Art Photography

College of the Canyons

Valencia, CA

Skills

Client Relationship Building
Partnership Building
Sales expertise
Customer Relations
Computer Skills
Customer Retention

Team Collaboration
Strong Work Ethic
Customer consulting
Listening Skills
Attention to Detail

Timeline