Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann Cottone

Louisville,KY

Summary

Detail-oriented Location Manager with 15 years of experience working in the film industry. Extensive knowledge of permitting and working on budgets without sacrificing location quality. Adept at creative problem solving and collaborating with production crews.

Overview

38
38
years of professional experience

Work History

Location Manager of 2 Funeral Homes

Arch L. Heady & Son Funeral Home -SCI Corp.
12.2006 - Current
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.
  • Anticipated, resolved and prevented operating difficulties through successful policies.
  • Developed business plans covering use of materials, equipment safety and employee management.
  • Built strong team through proactive recruitment and hiring strategies.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Developed and maintained knowledgeable and productive team of employees.

Real Estate Agent

RE/MAX
02.1995 - 10.2006
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advised clients on market conditions and property value for informed decision-making.
  • Presented purchase offers to sellers for consideration.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advertised client properties through websites, social media, and real estate guides.

Office Administrator

Family Business
09.1985 - 11.1994
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Reconciled account files and produced monthly reports.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Organized, facilitated and participated in community service efforts.

Education

Associate of Science - Funeral Service And Mortuary Science

Georgetown College
Georgetown, KY

Skills

    Funeral Directors License

    Real-Estate License

    Insurance License

  • Customer Service
  • Team Supervision
  • Scouting
  • Territory Management
  • Negotiation
  • Business Correspondence

Timeline

Location Manager of 2 Funeral Homes

Arch L. Heady & Son Funeral Home -SCI Corp.
12.2006 - Current

Real Estate Agent

RE/MAX
02.1995 - 10.2006

Office Administrator

Family Business
09.1985 - 11.1994

Associate of Science - Funeral Service And Mortuary Science

Georgetown College

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Ann Cottone