Ann Cottone
Louisville,KY
Summary
Detail-oriented Location Manager with 15 years of experience working in the film industry. Extensive knowledge of permitting and working on budgets without sacrificing location quality. Adept at creative problem solving and collaborating with production crews.
Overview
38
38
years of professional experience
Work History
Location Manager of 2 Funeral Homes
Arch L. Heady & Son Funeral Home -SCI Corp.
2006.12 - Current
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Anticipated, resolved and prevented operating difficulties through successful policies.
- Developed business plans covering use of materials, equipment safety and employee management.
- Built strong team through proactive recruitment and hiring strategies.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
Real Estate Agent
RE/MAX
1995.02 - 2006.10
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
Office Administrator
Family Business
1985.09 - 1994.11
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Organized, facilitated and participated in community service efforts.
Education
Associate of Science - Funeral Service And Mortuary Science
Georgetown College
Georgetown, KYSkills
- Customer Service
- Team Supervision
Funeral Directors License
Real-Estate License
Insurance License
- Scouting
- Territory Management
- Negotiation
- Business Correspondence
Timeline
Location Manager of 2 Funeral Homes
Arch L. Heady & Son Funeral Home -SCI Corp.
2006.12 - Current
Real Estate Agent
RE/MAX
1995.02 - 2006.10
Office Administrator
Family Business
1985.09 - 1994.11
Associate of Science - Funeral Service And Mortuary Science
Georgetown College
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