Ann Craig
Saginaw,MI
Summary
Seasoned leader with exemplary skills in driving results and team development. Engaging personality and service-driven background coupled with knowledge of human resources and business management. Seeking opportunity to build success with exciting organization.
Overview
18
18
years of professional experience
Work History
HR Business Partner
Meijer
Saginaw, MI
06.2022 - Current
- Conduct performance reviews, manage employee relation issues, and provide guidance on polices and procedures.
- Provide HR advice to managers on workforce planning, talent management, and organizational development.
- Assist in the recruitment process by screening resumes, scheduling interviews, conducting background checks.
- Reported on workplace health and safety compliance to superiors.
- Created and implemented employee retention strategies.
- Liaison between management and employees by relaying work information, adjustments and grievances.
- Assist with grant applications by researching funding opportunities, writing proposals, and submitting applications.
- Established long-term relationships with corporate sponsors by providing excellent customer service.
- Collaborate with other departments to coordinate special projects related to donor recognition or stewardship.
- Participate in community outreach activities that promoted awareness about the organization's mission.
- Directed social media campaigns, developed marketing materials, served as articulate, enthusiastic and serve as visible spokesperson.
Community Connections Liaison
Disability Network of Mid-Michigan
Midland, MI
12.2020 - 06.2022
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised disability awareness.
- Established relationships with all stakeholders, including management, local leaders and community members through active listening, positive engagement and collaboration.
- Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
- Connected with grass-roots organizations to solidify partnerships, build support, and garner attention for key disability messages.
- Created and delivered community Emergency Preparedness presentations to deliver at local events, including workshops, seminars and expos.
Asset Protection Specialist
Walmart
Saginaw, MI
02.2020 - 06.2021
- Executed prevention plan for internal and external theft to reduce fraud.
- Participated in court proceedings with evidence to support allegations.
- Constructed detailed case and investigative reports for local authorities.
- Detained shoplifters, following local laws and company policies governing apprehensions.
- Maintained safety and security of premises, visitors and employees.
Operations-Asset Protection Manager
Macy's
Saginaw, MI
10.2018 - 02.2020
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Established organizational vision and developed strategies to achieve sales, profit and loss and customer service goals.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Controlled reduction of loss inventory by protecting company assets.
- Increased apprehensions by 90% resulting in apprehension dollars of $17,000.
- Identified and resolved two ORC cases in partnership with local law enforcement agencies.
- Reduced shrink costs by $150,000 by supporting control implementation process.
- Conducted thorough investigations of theft-related issues with potential to impact company operations and objectives negatively.
Vice President-Human Resources
Michigan Baseball Foundation
Midland, MI
10.2014 - 10.2018
- Identified vacancies and recruited and hired applicants to fill positions in variety of departments.
- Increased minority hiring by 12% by cultivating community partnerships and attracting high-quality workforce.
- Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
- Eliminated discrimination and harassment risks by investigating internal and EEOC charges for corrective action.
- Ensured legal compliance by maintaining all applicable state and federal requirements and provided representation at hearings.
- Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.
- Conducted training for managers and supervisors in conflict resolution and employee management skills.
- Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
Assistant General Manager-Baseball Operations
Great Lakes Loons
Midland, MI
06.2006 - 10.2016
- Directed all day-to-day operations of Dow Diamond to provide safe and enjoyable guest experience.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Built and maintained loyal, long-term customer relationships through effective account management and fan experience.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Streamlined operational efficiencies by coordinating staff development and succession planning.
- Lead team of 200+ employees in all operations including sales, service, and office functions.
- Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
- Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Supported community outreach initiatives by partnering with local colleges and non-profit organizations.
Education
Certified Human Resource Specialist - Human Resources
Michigan State University
East Lansing, MI10.2016
Skills
- Strategic planning
- Supervision and training
- Recruiting and Hiring
- Administrative support
- Inventory management
- Customer retention
- Financial administration
- Cash management
- Time management
- Team building
- Project management
Timeline
HR Business Partner
Meijer
06.2022 - Current
Community Connections Liaison
Disability Network of Mid-Michigan
12.2020 - 06.2022
Asset Protection Specialist
Walmart
02.2020 - 06.2021
Operations-Asset Protection Manager
Macy's
10.2018 - 02.2020
Vice President-Human Resources
Michigan Baseball Foundation
10.2014 - 10.2018
Assistant General Manager-Baseball Operations
Great Lakes Loons
06.2006 - 10.2016
Certified Human Resource Specialist - Human Resources
Michigan State University